Senior Key Account Manager- Sport (all genders)

At Tradebyte, we work with the biggest players in e-commerce – from trendsetting fashion brands to major online retailers. Our goal is to create a workplace where everyone feels valued, supported, and empowered.

We offer flexible work schedules, professional development opportunities, and a real commitment to work-life balance. We embrace diverse perspectives and ensure that every voice is heard and respected, because you’re unique and that matters to us.

As we continue to grow, we’re looking for new colleagues who share our passion. Love what you do – do what you love. Join Tradebyte, an independent company within the Zalando Group

ABOUT THE ROLE

As a Senior Success Manager at Tradebyte, you’ll play a key role in shaping the future of e-commerce by supporting and growing a diverse portfolio of national and international brands—ranging from established players to emerging market leaders. You\’ll act as a trusted partner to your Sport brand clients, uncovering growth opportunities, identifying market trends, and offering strategic solutions that help scale their businesses across marketplaces.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• You successfully cooperate with your national and international accounts to ensure their further development in the marketplace world
• In addition to established customers, you support hidden champions in positioning themselves in the market and scaling their business
• You analyze your accounts, recognize market trends, identify existing potentials and actively develop solutions for your customers
• You are their contact person, solve inquiries independently, and are a trustworthy partner in case of escalations
• You are the interface between customers and internal departments and actively drive the solutions
• You have at least 4 years of experience in a digital environment, e.g., e-commerce or SaaS, with at least 2 years focused on Sports Brands
• Working with customers is your passion, and with your analytical ability, you create solutions to exploit their potential
• You are comfortable working with Google Spreadsheet and use basic functions like Pivot and VLookup
• Communication is one of your strengths, and you like to build long-term customer relationships
• You are result-oriented and have a self-reliant way of working
• You bring excellent English skills, both in writing and verbally. Additional language skills are a plus.

WHAT YOU CAN EXPECT FROM US

• You’ll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment
• Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge)
• You’ll be given various learning and development opportunities to enhance your professional growth
• A true hybrid working model with flexibility to work anywhere in Germany or the UK
• 27 vacation days per year, increasing to 30 days, volunteering time off, and several sabbatical options after 2 years
• Assistance with commuting via rented company bike or electric car charging station
• Access to language courses to improve German or English skills
• A variety of health benefits, free beverages, and fruits

Contact:

Please complete all applications through our online form. We do not accept applications via email. Our recruiters will contact shortlisted candidates via an official Zalando email address (@zalando.de).

We also collaborate with headhunters and agencies for specific roles. Please note that neither Zalando nor our partners will ask for payment for application or interviews.

For questions about our recruitment process, visit our FAQ page.

About Zalando

Join Zalando to help build the leading pan-European ecosystem for fashion and lifestyle e-commerce, serving about 50 million active customers across 25 markets. Contribute to our logistics, software, or services to help brands and retailers scale their e-commerce businesses. Be part of our journey to drive positive change in the fashion and lifestyle industry.

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