Senior Principal Product Manager - Sports (all genders)

Senior Principal Product Manager – Sports (all genders) page is loaded

Senior Principal Product Manager – Sports (all genders)

Apply locations Berlin | Full time | Posted Yesterday | Job requisition id 2720351

THE ROLE AND THE TEAM

As part of the Propositions Customer Experience Department, we seek a dynamic and experienced product professional for the role of Senior Principal Product Manager for the Sports Customer Experience. This position is an Individual Contributor role with seniority equivalent to a Head of Product.

The department is responsible for creating remarkable shopping experiences tailored to customer needs across Zalando’s assortment. The Senior Principal Product Manager for Sports CX will oversee the end-to-end experience across all touchpoints, driving innovation to increase customer interest and loyalty, and enabling successful brand partnerships. Collaboration with Design, Engineering, and stakeholders across the company is essential.

This role requires a visionary leader and expert in customer-facing product development to set the product strategy and vision aligned with Zalando Group goals, and to deliver an actionable roadmap. A strong background in (Sports/Fashion) e-commerce and a passion for seamless, engaging user experiences are ideal.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the starting point for fashion — inclusive by design. We evaluate candidates solely based on qualifications, merit, and business needs. We welcome applications from all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. Please omit personal details such as your picture, age, and marital status from your CV.

We aim to provide a positive candidate experience. Inform us of any accommodations needed during the process.

Learn about our diversity & inclusion strategy:

Our employee resource groups:

WHAT WE’D LOVE YOU TO DO

• Develop a comprehensive product strategy & vision (3-5 years) aligned with business goals, focusing on experience elevation and technology-driven innovation.
• Create and maintain an actionable product roadmap prioritizing features and initiatives.
• Lead the entire product development lifecycle, from discovery to execution, including problem definition, opportunity sizing, solution identification, design, development, testing, and delivery.
• Act as a thought leader for Sports Customer Experience within internal teams and leadership.
• Build strong relationships with commercial stakeholders and brand partners to gather requirements, conduct market research, and define product specs.
• Collaborate across teams to ensure alignment, obtain buy-in, and drive successful implementation of initiatives.
• Use data-driven insights to identify improvements, optimize products, and report on strategy effectiveness.
• Communicate regularly with stakeholders, including senior leadership, sharing updates, findings, and business cases.

WE’D LOVE TO MEET YOU IF YOU ARE

• Experienced with product methods & tools, with a successful track record in customer-facing products, ideally in online marketplace or (Sports/Fashion) e-commerce.
• Capable of setting and communicating product vision and strategy, managing the full product lifecycle, and translating ideas into strategic documents and requirements.
• Customer-centric problem-solver experienced in product discovery and turning customer needs into impactful products.
• Proficient in using insights, benchmarks, and data to assess impact and guide decisions.
• Skilled in navigating complex, ambiguous environments with cross-functional teams.
• Analytical, able to evaluate data and derive insights for product decisions.
• Technically savvy, comfortable engaging with engineering teams.
• A empathetic, passionate leader with experience mentoring product managers and fostering innovation.

OUR OFFER

Zalando offers a range of benefits, including:

• Employee shares program
• Fashion and beauty discounts, including Zalando Lounge
• Paid volunteering days
• Hybrid work model with flexible remote options
• Work from abroad up to 30 days/year
• Vacation days (27 for Zalando SE)
• Relocation support (if agreed)
• Family services, health & wellbeing options, mental health support

Learn more about Zalando and our values:

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