Principle Account Development Manager - ZEOS (all genders)

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring – we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.

Zalando makes e-commerce easy for our customers and for our partners. Backed by our tech & logistics expertise dedicated to fashion and lifestyle, we offer innovative business-to-business (B2B) services to our global partners. Our brand ZEOS takes this to the next level. With ZEOS, we’re opening our best-in-class fulfilment solutions to our partners so their direct-to-consumer business across Europe is seamless. In short, ZEOS takes Zalando’s logistics capabilities on a new journey. Our teams combine passion and expertise for logistics, tech and solving relevant industry challenges. Everything we do is aimed at unlocking the full potential of the European market. Our solutions support more than 1,000 fashion and lifestyle brands and retailers selling on Zalando and other sales channels across Europe. We’ve built the biggest logistics network in the fashion & lifestyle industry. Join us!

What We’d Love You To Do (and Love Doing)

• Drive Market Creation & Strategic Acquisition: You are a builder, not a maintainer. You will autonomously drive complex enterprise business cases from planning to steering and final evaluation. You will open new geographic or industry markets, establish entirely new profitable verticals from scratch, and create long-term commitments and contracts that guarantee sustained growth and profitability.
• Master Complex Stakeholder Navigation & Organizational Balance: Navigating our ecosystem requires a masterclass in diplomacy. Because our solutions are highly complex and many of our internal materials and approaches are still maturing, you cannot rely on clean corporate processes to push deals through. You will expertly navigate internal stakeholder networks across tech, product, and finance to clear roadblocks.
• Architect High-Impact, Scalable Solutions: Move beyond a simple sales pitch. You will connect complex commercial, financial, and operational insights to design overarching enterprise strategies that are both impactful and highly scalable across the ZEOS network.
• Build Economic C-Suite Partnerships: Develop deep, trusted partnerships up to the C-level by mapping ZEOS solutions directly onto enterprise balance sheets. You will manage intricate group dynamics, address critical issues respectfully, and confidently win over skeptical executive stakeholders using rigorous, data-backed business cases.
• Own Cross-Functional Complexity & Execution: Top sales professionals own the operational consequences of their deals. You will act as the critical bridge between business, logistics, operations, and tech teams.
• Drive Continuous Optimization & Process Innovation: You don't just work within a system; you make it better. You will actively identify opportunities to challenge, disrupt, and optimize current sales and operational processes.
• Act as an Organizational Force Multiplier: We don't believe in 'black box' performance. You will ensure that your personal learnings, operational frameworks, and commercial success cases are systematically tracked, evaluated, and translated across the wider organization to maximize collective output.

We’d Love to Meet You If…

• You Possess Uncompromising Startup Grit & Persistence: We operate as an agile, high-velocity business unit inside a larger global matrix organization.
• You Are a Proven Enterprise Market Builder: You possess 8+ years of B2B enterprise sales or strategic consulting experience, with a clear track record of launching new verticals, opening untapped markets, or scaling complex account portfolios from absolute zero.
• You Thrive on Strategic Autonomy & Ambiguity: You are highly organized and comfortable creating your own roadmaps and metrics where none exist.
• You Bring Real-Economy Logistics & Tech Grounding: You possess a deep understanding of contract/digital logistics, e-commerce infrastructure, wholesale, or physical supply chain operations.
• You Sell on Numbers, Economics, and Logic: You don't rely on generic relationship building or coffee chats.
• You Are an Operationally Credible Diplomat: You have a reputation for earning profound trust internally because you never 'dump and run' a deal.
• You Are a Teacher, Not a Black Box: You enjoy mentoring junior colleagues and sharing your personal success models.

Qualifications

• Graduate degree in Business, Supply Chain Management, or an operationally rigorous field.
• Fluent in English; German or other European languages are a strong asset.

Our Offer

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando
• Hybrid working model with up to 60% remote per week
• 27 days of vacation a year (for Zalando SE)
• Relocation assistance available (subject to prior agreement)
• Health and wellbeing options (including Gympass)