Solutions Engineer (m/f/d)

Founded in 2014 in Europe, Zeotap’s mission is to make customer data easy, secure and impactful.

Zeotap empowers the world’s most innovative brands to deliver more engaging customer experiences from smart and efficient use of customer data via an AI-native platform that respects consumer privacy.

Enterprises benefit from faster and improved business outcomes across marketing, sales and service, while ensuring compliance.

The Role

As a pre-sales Solutions Engineer specialist (SE), you will be a part of an innovative group of Zeotap technologists that support Sales & Success organizations to develop and implement strategies to take their prospects and customers to a new level of performance and outcomes. Solutioning is fundamental to the role and will include assisting the customer, Account Executives, and Customer Success Managers with the discovery, analysis, and recommendation of strategic solutions across many different industries, verticals, and segments. These solutions will leverage Zeotap technologies to address the core advertising and marketing challenges and objectives that are uniquely identified for each customer.

A Zeotap SE works in a dynamic, fast growth environment where their expertise in design, business consulting, and technology is leveraged every day to drive customer success and ACV.

You will be aligned to a specific territory and/or region of Zeotap where you will closely collaborate with Sales and Success account teams and their leadership to execute growth strategies that result in customer success and revenue growth.

You will lead yourself and your teammates to properly prepare for any customer-facing engagement as well as work cross-functionally with stakeholders and corporate resources as needed to create and close the pipeline.

You will give and receive clear and honest feedback and flawlessly execute our sales processes to surpass your assigned ACV targets.

In this role you will report on all sales activity and forecast directly to the Head of Solutions Engineering.

Your Impact

This is an incredibly important role as you will directly impact the growth and trajectory of Zeotap. You will be masterful with internal and external engagements and put the customer in the center of everything you do. You will work closely and collaborate with the Zeotap ecosystem to inspire them to support you so you can exceed your assigned quota.

RESPONSIBILITIES

• Zeotap SE’s are leaders – they epitomize our 4 core values (Trustworthy, Adaptive, Pioneer & Challenger) while they map account strategies, align resources, and act as an extension of their customers.
• They partner with customers and collaborate with internal teammates to drive consensus on multi-product technology solutions across Zeotap’s product lines.
• Work closely with Sales & Success, product specialists, marketing, and executives on business development, operations and IT strategies, as well as executive level product demonstrations.
• Help define, manage, and execute the growth strategy and performance of a territory.
• Increase awareness of the entire suite of Zeotap solutions across all accounts of your assigned territory.
• Understand your customer’s business and priorities that drive decisions.
• Create demand by discovering business problems or opportunities and aligning them to our solution(s).
• Build credibility and trust with necessary external stakeholders to influence buying decisions.
• Define ambiguous and complex business problems, drive innovative ideas, and recommend actionable next steps.
• Collaborate with customers to develop new decision frameworks and governance processes.
• Support the generation of pipeline that results in over-achievement of quota while exceeding CSAT scores.
• Collaborate with internal resources & external partners to drive additional value to the customer.
• Demonstrate how connected experiences come to life with Zeotap through software demonstrations and rapid prototyping.
• Accurately report and forecast activity to regional and executive leadership.
• Learn and distribute market intelligence to your team(s) and greater Zeotap ecosystem.
• Adhere to Zeotap’s company, privacy and information security policies and procedures.
• Complete all awareness trainings assigned on time.
• Become the trusted advisor of your territory.

REQUIREMENTS

• At least 3-5 years of field experience supporting sales functions as a Solutions Engineer or Solutions Consultant, selling & solutioning digital advertising & marketing technologies.
• Successful history of creating market opportunities and comfortable selling & solutioning in various arenas from the C-suite to industry events.
• Mandatory: Fluency in English and German; additional language would be a plus.
• Business Acumen: Ability to engage at every level of a business and translate business problems into software solutions.
• Technical Acumen: Strong understanding of user research, user-centric design principles, and online consumer behavior leveraging 1P – 3P data.
• Industry Expertise: Proven experience leading strategy and digital roadmap projects in complex business and marketing environments.
• Consultative Selling: Ability to focus on solutioning customer needs with expertise in organizational design consulting.
• Change Agent: Success driving organizational change within customer organizations.
• Prospecting Skills: Relentless search to find new customers and expand existing value.
• Compelling & Effective Communicator: Outstanding communicator with excellent presentation skills.
• Urgency: Persistent drive to execute swiftly and effectively manage time.
• Competitive Spirit: Enthusiasm for competition and over-performance.
• Self Enabler and Learner: Curate knowledge of relevant technology trends.
• Collaborative: Encourage teamwork to drive customer & Zeotap success.
• Resourceful: Ability to overcome obstacles without sacrificing policy or process.
• Coachable: Passion for learning and providing feedback.

WHAT DO WE OFFER?

• Unmatched Global support system and Remote-first organisation #LI-Remote
• Exposure & access to industry experts & teammates that live our values.
• Work with driven entrepreneurs & a network of global senior investors across Telco, Data, Advertising & Technology.

Zeotap welcomes all – we are an equal employment opportunity & affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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