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- Aufgaben: Manage and ensure the stability of our high-power charging network across multiple countries.
- Arbeitgeber: Join E.ON Drive GmbH, a leader in Germany's e-mobility sector focused on renewable energy solutions.
- Mitarbeitervorteile: Enjoy flexible work options, health perks, and opportunities for personal growth.
- Warum dieser Job: Be part of a diverse team driving the future of clean transportation and operational excellence.
- Gewünschte Qualifikationen: University degree in electrical engineering or related field; experience in eMobility or customer service preferred.
- Andere Informationen: Work hybrid with a supportive culture that values your ideas and contributions.
Das voraussichtliche Gehalt liegt zwischen 48000 - 84000 € pro Jahr.
Job DescriptionE.ON Drive GmbH
E.ON Drive GmbH is the backbone of the German e-mobility business and represents the brand E.ON Drive. We bring renewable energy to the road and support individuals and companies throughout Germany, to travel in a clean, quiet and affordable way by using electromobility. Our product portfolio includes smart solutions for charging on the road, at work and at home. We help our customers in every step they take, from personal advice, the installation of charging stations, modern billing systems to the supply of green electricity.
At E.ON, we welcome all people and are convinced that diversity makes us stronger. Become part of our inclusive and diverse company culture! To create equal opportunities for everyone, we offer our positions in full or part-time.
Seize the chance to become part of our E.ON Drive GmbH team in Essen, München as soon as possible and apply online now as Operations Manager NOC – International (f/m/d). Create perspectives not only for the future of E.ON but also for your own. We can’t wait to meet you, because none of us is as strong as all of us.
Your Responsibilities
- You are responsible for the stability of our high-power charging network for a large OEM customer with a focus on our international markets (Germany, Sweden, Denmark, Norway, France)
- You operate our DC chargers and ensure a smooth customer experience including:
- Documentation, analysis, and management of customer requests within our CRM/Predictive Maintenance Tool
- Taking relevant suppression measures and steering our field service partners
- Proactive and transparent communication to our customers
- You ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory framework
- You help us to further improve our service quality and our operational excellence
- Contribute to the continuous growth of our eMobility business
Your Profile
- University degree with a focus on electrical engineering or a comparable professional training
- Work experience within the eMobility industry or customer services industry
- Initial experience in the area of DC infrastructure operations
- Ability to problem solve at ease and prioritize workload collaboratively within the team
- Excellent communication and negotiation skills in English and minimum one of the following: German, Swedish, Danish, Norwegian, or French – additional languages are a plus
- Can-do attitude with the willingness to contribute to a new business area
To keep you motivated and healthy we are offering you the following benefits:
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Flexibility: hybrid work model, flexible working times, sabbatical or additional vacation opportunities allowing great work-life balance
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Working from abroad: up to 20 days in the European Economic Area
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Flat hierarchies: interdisciplinary and very cooperative working style providing room for own ideas
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Modern work environment: workplace according to digital and ergonomic standards
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Personal growth: life-long independent learning making use of a broad range of opportunities working with the newest technology and state-of-the-art training
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Family Service Support: services in the areas of childcare, holiday care, nursing support or everyday assistance
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Nutrition & Health: wide selection of fresh meals and drinks in our subsidized bistro and canteen as well as various health offers (e.g. physiotherapy, flu vaccinations, mental health)
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Corporate Benefits: Employee Share Program, E.ON pension scheme, employee discounts, special insurances (and much more)
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A central location: very good public transport connection, free parking and charging points for e-vehicles
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Individual Mobility: from private car to bicycle leasing
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E.ON Drive GmbH - Karriere | Project Manager / Operations Manager Charging Infrastructure (f/m/d)... Arbeitgeber: ZipRecruiter
Kontaktperson:
ZipRecruiter HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: E.ON Drive GmbH - Karriere | Project Manager / Operations Manager Charging Infrastructure (f/m/d)...
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in e-mobility, especially regarding DC charging infrastructure. This knowledge will not only help you understand the role better but also demonstrate your passion for the industry during discussions.
✨Tip Number 2
Network with professionals in the e-mobility sector, particularly those who have experience with operations management. Engaging in conversations can provide insights into the challenges and expectations of the role, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer requests or improved service quality in previous roles. Highlighting your problem-solving skills and ability to work collaboratively will resonate well with the hiring team.
✨Tip Number 4
Showcase your language skills effectively, especially if you speak German, Swedish, Danish, Norwegian, or French. Being multilingual is a significant asset in this role, so be ready to discuss how your language abilities can enhance customer communication.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: E.ON Drive GmbH - Karriere | Project Manager / Operations Manager Charging Infrastructure (f/m/d)...
Tipps für deine Bewerbung 🫡
Understand the Company: Familiarize yourself with E.ON Drive GmbH and its role in the e-mobility sector. Highlight your understanding of their mission to provide renewable energy solutions and how you can contribute to their goals.
Tailor Your CV: Customize your CV to emphasize relevant experience in electrical engineering, customer service, and the eMobility industry. Make sure to showcase any specific projects or roles that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for e-mobility and your problem-solving skills. Mention your ability to communicate effectively in multiple languages and how your background makes you a great fit for the Operations Manager role.
Highlight Relevant Skills: In your application, clearly outline your skills related to DC infrastructure operations, customer management, and teamwork. Use specific examples to demonstrate your proactive approach and ability to improve service quality.
Wie du dich auf ein Vorstellungsgespräch bei ZipRecruiter vorbereitest
✨Understand the eMobility Landscape
Make sure to familiarize yourself with the current trends and challenges in the eMobility sector. Being able to discuss recent developments or innovations in charging infrastructure will show your genuine interest and knowledge about the industry.
✨Highlight Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully solved problems, especially in customer service or operations. This role requires a proactive approach to managing customer requests and ensuring smooth operations, so showcasing your ability to handle challenges is key.
✨Demonstrate Communication Proficiency
Since excellent communication skills are crucial for this position, practice articulating your thoughts clearly and confidently. Be ready to discuss how you would communicate with customers and field service partners, especially in English and any additional languages you speak.
✨Show Enthusiasm for Team Collaboration
E.ON values teamwork and collaboration. Be prepared to discuss how you work within a team, share ideas, and contribute to collective goals. Highlight any experiences where you successfully collaborated with others to achieve results.
