Auf einen Blick
- Aufgaben: Manage our high-power charging network and ensure a smooth customer experience.
- Arbeitgeber: Join E.ON Drive GmbH, a leader in Germany's e-mobility sector focused on renewable energy solutions.
- Mitarbeitervorteile: Enjoy flexible work options, personal growth opportunities, and a supportive work environment.
- Warum dieser Job: Be part of a diverse team driving the future of clean transportation and operational excellence.
- Gewünschte Qualifikationen: University degree in electrical engineering or related field; experience in eMobility or customer service preferred.
- Andere Informationen: Work hybrid with opportunities for international collaboration and personal development.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
Job Description
E.ON Drive GmbH is the backbone of the German e-mobility business and represents the brand E.ON Drive. We bring renewable energy to the road and support individuals and companies throughout Germany to travel in a clean, quiet, and affordable way by using electromobility. Our product portfolio includes smart solutions for charging on the road, at work, and at home. We help our customers in every step they take, from personal advice, the installation of charging stations, modern billing systems to the supply of green electricity.
At E.ON, we welcome all people and are convinced that diversity makes us stronger. Become part of our inclusive and diverse company culture! To create equal opportunities for everyone, we offer our positions in full or part-time.
Seize the chance to become part of our E.ON Drive GmbH team in Essen or München as soon as possible and apply online now as Operations Manager NOC – International (f/m/d) . Create perspectives not only for the future of E.ON but also for your own. We can’t wait to meet you, because none of us is as strong as all of us.
Your Responsibilities
- You are responsible for the stability of our high-power charging network for a large OEM customer with a focus on our international markets (Germany, Sweden, Denmark, Norway, France).
- You operate our DC chargers and ensure a smooth customer experience including:
- Documentation, analysis, and management of customer requests within our CRM/Predictive Maintenance Tool.
- Taking relevant suppression measurements and steering our field service partners.
- Proactive and transparent communication to our customers.
- You ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory framework.
- You help us to further improve our service quality and operational excellence.
- Contribute to the continuous growth of our eMobility business.
Your Profile
- University degree with a focus on electrical engineering or a comparable professional training.
- Work experience within the eMobility industry or customer services industry.
- Initial experience in the area of DC infrastructure operations.
- Ability to problem solve at ease and prioritize workload collaboratively within the team.
- Excellent communication and negotiation skills in English and at least one of the following: German, Swedish, Danish, Norwegian, or French – additional languages are a plus.
- Can-do attitude with the willingness to contribute to a new business area.
To keep you motivated and healthy we are offering you the following benefits:
- Flexibility : hybrid work model, flexible working times, sabbatical or additional vacation opportunities allowing great work-life balance.
- Working from abroad : up to 20 days in the European Economic Area.
- Flat hierarchies : interdisciplinary and very cooperative working style providing room for own ideas.
- Modern work environment : workplace according to digital and ergonomic standards.
- Personal growth : life-long independent learning making use of a broad range of opportunities working with the newest technology and state-of-the-art trainings.
- Family Service Support : services in the areas of childcare, holiday care, nursing support, or everyday assistance.
- Nutrition & Health : wide selection of fresh meals and drinks in our subsidized bistro and canteen as well as various health offers (e.g., physiotherapy, flu vaccinations, mental health).
- Corporate Benefits : Employee Share Program, E.ON pension scheme, employee discounts, special insurances (and much more).
- A central location : very good public transport connection, free parking, and charging points for e-vehicles.
- Individual Mobility : from private car to bicycle leasing.
Inclusion
It is important to us to provide people with a fair application process where they can showcase their best. Therefore, our representatives for persons with disabilities are involved early in the process. Please let us know through the application form if you need technical or organizational adjustments for the application process. We are happy to provide these.
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Project Manager / Operations Manager Charging Infrastructure (f/m/d) Arbeitgeber: ZipRecruiter
Kontaktperson:
ZipRecruiter HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Project Manager / Operations Manager Charging Infrastructure (f/m/d)
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in the eMobility sector, especially regarding DC charging infrastructure. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the eMobility industry through platforms like LinkedIn. Engaging with industry groups or attending relevant webinars can provide insights and connections that may lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled customer requests or operational challenges in previous roles. Highlighting your problem-solving skills and ability to communicate effectively will set you apart.
✨Tip Number 4
Showcase your language skills during the application process. If you speak any of the languages mentioned in the job description, be sure to mention them, as this can significantly enhance your candidacy for the role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Project Manager / Operations Manager Charging Infrastructure (f/m/d)
Tipps für deine Bewerbung 🫡
Understand the Company: Familiarize yourself with E.ON Drive GmbH and its mission in the e-mobility sector. Highlight your understanding of their services and how they contribute to sustainable energy solutions in your application.
Tailor Your CV: Customize your CV to emphasize relevant experience in electrical engineering, customer service, and DC infrastructure operations. Use keywords from the job description to align your skills with the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and communication skills. Mention specific examples of how you've contributed to operational excellence in previous roles, especially in the eMobility industry.
Highlight Language Proficiency: Since the role requires excellent communication skills in English and at least one other language, make sure to clearly state your language proficiencies. Provide examples of how you've used these skills in a professional context.
Wie du dich auf ein Vorstellungsgespräch bei ZipRecruiter vorbereitest
✨Understand the eMobility Landscape
Make sure you have a solid grasp of the eMobility industry, especially regarding charging infrastructure. Familiarize yourself with current trends, challenges, and innovations in the field to demonstrate your knowledge during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully solved problems or improved processes. Highlight your ability to prioritize tasks and collaborate with team members, as these are crucial for the role.
✨Communicate Effectively
Since excellent communication skills are essential, practice articulating your thoughts clearly and concisely. Be ready to discuss how you would handle customer requests and maintain proactive communication with clients.
✨Demonstrate a Can-Do Attitude
E.ON values a positive mindset and willingness to contribute to new business areas. Prepare to share instances where you've embraced challenges and contributed to team success, showcasing your enthusiasm for the role.