Job in Germany: T-Support employee for central IT (m/f/d)

The ZKM | Center for Art and Media Karlsruhe was founded in 1989 to continue the classical arts into the digital age. Today, the ZKM is one of the world’s most renowned institutions for an open concept of art and is both an exhibition and event venue as well as a research institution. It operates nationally and internationally in diverse networks with renowned partners from the fields of culture, science and music. We are a foundation under public law with the City of Karlsruhe and the State of Baden-Württemberg as founders. We are looking for you as IT support employee for central IT (m/f/d) at the earliest possible date What you can expect: In this position, you will be responsible for the setup and maintenance of workstations under macOS, including the installation of software and the administration of user accounts. In addition, you will support the team in the support and administration of our heterogeneous client-server environment. You will be responsible for independent error analysis and troubleshooting in 1st and 2nd level support for around 150 employees. Your tasks will include the creation and ongoing maintenance of IT documentation. You will also actively assist in the selection, procurement and commissioning of IT equipment and ensure that the workstations are always optimally equipped. Depending on your suitability, you will also be involved in internal IT projects. What we want from you: Completed studies with an IT focus, or comparable professional training (e.g. IT specialist) with several years of practical experience in the IT sector or relevant professional experience in the above-mentioned fields of activity Sound knowledge of current operating systems in the client-server environment, in particular macOS on the client side and Linux in the server area Basic network knowledge as well as knowledge of virtualization technologies and the administration of cloud services are an advantage Strong initiative, ability to work in a team and a high degree of service orientation What we offer you: An interesting and varied job in the public sector Flexible working hours thanks to a flexitime model Allowance for the use of public transportation Attractive company pension scheme 30 days of vacation per year Annual special payments Option for mobile working Future-oriented, digitally networked working environment with modern work tools Remuneration in accordance with the collective agreement for the public sector (TVöD), depending on qualifications up to pay group 12 Permanent position for an indefinite period What is important to us: We value diversity and welcome all applications regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Applicants with severe disabilities and their equals will be given preferential consideration if equally qualified. All information on data protection in the context of the application process at the ZKM | Center for Art and Media can be found at: Website How you can apply: If you are interested and would like to become part of the ZKM team, we look forward to receiving your application Please send your complete application documents by 15.02.2025 to Contact: Sanja Benson Personnel administration bewerbungenzkm.de For technical questions please contact: Volker Sommerfeld IT department volker.sommerfeldzkm.de ZKM | Center for Art and Media Board of Directors P.O. Box 6909 76049 Karlsruhe bewerbungenzkm.de The application documents can only be returned by enclosing a sufficiently stamped return envelope. Information and contact: