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Zooplus

Demand and Inventory Manager (all genders)

München Vollzeit Kein Home Office möglich

Demand and Inventory Manager (all genders)

Full-time
Department: Operations & Logistics

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We\’re on a mission to create joy for pets and their parents, driven by our core values of Care , Courage , Openness , and Simplicity . At the heart of everything we do, they inspire us to grow, raise the bar for our customers, and fuel a pet-first business.

We are looking for a passionate and result-driven Demand and Inventory Manager (all genders) with strong analytical skills, the ability to consider the bigger picture when executing quantitative tasks, and effective communication skills to join the team. The Senior Demand and Inventory Manager is responsible for continuously improving availability and driving inventory performance. This includes:

Aligning on consensus demand at the supplier/SKU level
Creating transparency on Out of Stock (OOS) / Over-Stock (OV) situations and their root causes by leveraging data and analytics
Initiating & coordinating cross-functional actions to resolve issues
Identifying opportunities and driving projects to improve processes, tools, and methods to address root causes

Demand & Supply Planning:

Collaborate closely with Purchasing, Brand, and Product teams to align on cross-functional priorities relevant to demand planning.
Gather and analyze input to enhance forecast data and generate a consensus demand, considering factors such as assortment changes, promotional impacts, portfolio shifts, and strategic growth plans.
Manage purchasing and inventory predictions for short- to mid-term planning, communicating these plans effectively to stakeholders.
Support the business by providing up-to-date merchandise availability information, ensuring inventory aligns with demand, and avoiding overstock situations.
Contribute to the Sales & Operations Planning (S&OP) process by translating strategic and tactical plans into replenishment actions, promotional activities, and forecast adjustments.

OOS / OV Analysis and Actions:

Analyze missed KPIs to provide transparency on root causes to stakeholders.
Implement corrective actions for issues like near out-of-stock situations and stock expiry.
Lead supply chain integration projects with key suppliers.
Identify structural problems and opportunities for improvement, initiating relevant projects.
Create an overview of ongoing and planned measures on OOS/OV.
Identify gaps to meet targets, align on additional measures, and re-prioritize as needed.
Own small-scale projects and contribute to larger initiatives.

Minimum Requirements:

At least 3 years of experience in a project-oriented or analytically focused role (e.g., consulting, project management, business analyst)
University degree with a quantitative focus
Advanced Excel skills; experience with SQL and Power BI is a plus
Exceptional analytical and problem-solving skills, with a focus on translating data into actionable insights
Strong team player with effective communication skills across various levels and backgrounds
Entrepreneurial mindset with a can-do attitude
Proven track record of delivering project results
Fluency in English

Additional Information:

With over 1,000 passionate professionals across 6 European offices, we believe success comes from collaboration and leveraging our international strengths. Our hybrid work setup involves 60% in-office and 40% remote work.

Our benefits include: