Senior Enterprise Account Manager (DACH) München, Bavaria, Germany

Mirakl is the global leader in platform business innovation. Mirakl’s suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.

Since 2012, Mirakl has been pioneering the platform economy, empowering retail and B2B enterprises with the most advanced, secure, and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.

Mirakl is trusted by 400+ industry-leading businesses worldwide including Macy’s, Decathlon, Kroger, Airbus, Toyota Material Handling, and Sonepar.

Headquartered in Paris and Boston and with offices in 7 countries, Mirakl is recognized as a Great Place to Work company.

To support this rapid adoption of the marketplace model and take an active part in our growth, Mirakl is looking for a Sales Account Manager to be based in Munich.

Main Missions:

1. Generate sales for a portfolio of accounts to reach up-sell and cross-sell sales targets.
2. Anticipate and manage contract renewals within the customer portfolio to secure future revenues and prevent churn.

Key Contributions:

1. Build account plans for each key customer.
2. Identify new sales opportunities within existing accounts.
3. Manage end-to-end sales process for up-sell/cross-sell opportunities: identification, qualification, engagement, negotiation, and signing.
4. Participate in monthly/quarterly business reviews to identify opportunities and risks of churn and build appropriate action plans.
5. Interact and coordinate with client success and sales teams to deploy action plans.
6. Keep up to date on new product enhancements.

Requirements:

The ideal candidate will have:

1. A minimum of 4 years of experience in a closing role as an Account Executive or Account Manager at a SaaS company.
2. A Master’s degree in Business, Marketing, or Finance.
3. Able to manage complex enterprise sales as well as transactional sales.
4. Demonstrated successful history of closing complex deals.
5. Strong understanding of business practices and industry trends.
6. Comfortable with conceptual selling while still able to demonstrate ROI.
7. Demonstrated work ethic and consistent over-achievement.
8. Proficiency in German at a native level and fluency in English are essential requirements.
9. Proficiency in an Eastern European language would be a beneficial additional skill.

The ideal candidate for this position would be based in Munich and adhere to our hybrid work policy, which entails spending 3 days in the office and choosing 2 days per week to work from home.

We welcome collaborators with diverse perspectives and experiences to power us forward. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.

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