Senior Content Designer in Berlin

About the Role

• Content Design is part of the Product Design team at Auto Scout24.
• Content Designers work closely with Product Design,

Research , Product Management and Engineering to shape customer experiences from early problem framing through delivery and iteration.

• The role is for a Senior Content Designer to join the B2B team to help shape the experience for Dealer customers, across complex journeys and increasingly

AI -powered and language-based interactions.

• The team is based in Munich or Berlin, working in a hybrid setup and meeting in the office twice a week.
• What You'll Be Doing
• You will work with Product Designers, Researchers, Product Managers and Engineers to shape customer-centered experiences from early problem framing through delivery and iteration.
• You will lead

Content Design for complex experiences across the Dealer ecosystem, connecting journeys and touchpoints where they span multiple teams and product areas.

• You will help shape the growing

AI -powered and language-based Dealer experiences, exploring and evaluating how language, interaction and

AI behavior work together for customers.

• You will use language, information architecture , content strategy and interaction design to turn complex customer and business problems into clear and intuitive experiences.
• You will use research and data to develop recommendations, evaluate outcomes and influence product decisions, bringing teams and stakeholders together around shared problems and trade-offs.
• You will help scale
• Content Design expertise through

AI , tools, skills, patterns, standards and guidelines, continuously improving existing solutions and creating new solutions where teams can handle established content needs independently.

• You will collaborate with B2B Marketing to connect product and marketing narratives, contributing

Content Design expertise to product and feature naming, terminology and how propositions are communicated in-product.

• What You'll Bring
• You have significant experience in
• Content Design ,

UX Writing or a similar product content role, working on complex digital products and customer journeys.

• You have strong writing craft and can create and evaluate clear, precise, accessible and inclusive language, including for generative experiences.
• You think beyond individual screens and are confident working with information architecture , content strategy , interaction design and complex user journeys.
• You are comfortable with ambiguity and proactively frame problems, develop a clear point of view and make recommendations.
• You have experience working across multiple teams and stakeholders, creating alignment and influencing product decisions.
• You use research and data to inform decisions, challenge assumptions and evaluate your work.
• You understand how
• AI is changing product experiences and
• Content Design , and are confident using
• AI in your own practice as well as shaping and evaluating communication in

AI -powered experiences.

• You have excellent written and spoken English skills (C2 level or equivalent) and write and communicate confidently in German, French, or Italian.
• About Auto Scout24
• The company represents over 50 nationalities.
• They provide tools, training and support to work in a way that suits you, learn new skills and reach your potential.