About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in.
Available Location: Bengaluru, India
What You Would Do Here
Responsibilities
- Champion key employee lifecycle process: Take ownership of end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a smooth, consistent, and positive experience for employees throughout the APJC region.
- Be a subject-matter expert for employee inquiries: Provide timely, high-quality support to employee inquiries through Zendesk.
- Act as a trusted liaison between employees and People/Payroll teams, resolving issues efficiently with empathy and accuracy.
- Elevate the employee experience through cross-functional collaboration: Act as a proactive liaison between employees and specialized teams such as Payroll, Benefits, and Legal to address and resolve complex issues efficiently and effectively.
- Ensure data integrity and governance: Maintain and update employee records across People/Payroll systems, performing regular and ad hoc audits to guarantee 100% data accuracy and compliance with regulatory requirements.
- Drive continuous improvement and operational excellence: Analyze employee feedback and process metrics to identify opportunities for process enhancements.
- Partner with regional teams to implement scalable solutions that improve the overall People Operations function across APJC.
- Support strategic HR initiatives and projects: Contribute to HR system implementations, vendor management, and regional programs such as annual performance and compensation cycles, benefits enrollment, and year-end Payroll preparation, making them easy to understand and navigate for our employees.
Skills/experience
- 5+ years in HR administration and comfortable handling sensitive employee information with discretion.
- Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills.
- Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting.
- Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service.
- Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region.
- Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently.
- Familiarity with Workday or Zendesk would be an advantage.
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, ...
HR Operations Specialist Arbeitgeber: Cloudflare Inc.
Cloudflare Inc. bietet eine dynamische Arbeitsumgebung, die auf Innovation und Zusammenarbeit setzt. Mitarbeiter haben die Möglichkeit, an bedeutenden Projekten zu arbeiten, die das Internet sicherer und schneller machen. Das Unternehmen wurde mehrfach für seine hervorragende Unternehmenskultur ausgezeichnet und fördert das Wachstum seiner Mitarbeiter durch kontinuierliche Weiterbildung.
