Field Service Technician, Heat Pumps

Service Technician

We are looking for a Service Technician to strengthen our service organization supporting industrial heat pump systems across Europe. In this role, you will work hands‑on with complex refrigeration and electromechanical systems, supporting customers on‑site and remotely throughout the full lifecycle of our products. We ideally seek candidates based in Germany, but are open to strong candidates in Mikulov, Czech Republic, or remote Denmark.

Key Responsibilities

• Performing service and maintenance work at customer sites across Europe.
• Performing commissioning activities at customer premises.
• Providing remote maintenance and telephone support to customers.
• Training customers on installed systems.
• Assisting in the creation of technical training materials.
• Supporting acceptance tests and trials on the heat pump test bench.
• Assisting in the ongoing development and improvement of products.

Required Qualifications and Experience

• Ideally 5 years of experience within industrial refrigeration.
• Fluent English.
• Valid Class B driver’s license.
• Strong motivation to learn and continuously develop technical skills.
• Solution‑oriented, hands‑on mindset with a strong sense of ownership.
• Desire to make a real impact through your work.
• Willingness to travel more than 50% of the time throughout Europe.

Preferred Qualifications and Experience

• Refrigeration systems certification (or willingness to obtain it; training of up to 4 weeks is fully funded).
• Previous service or commissioning experience in industrial environments.
• Experience working with large customers (e.g., global industrial groups) as well as smaller specialized companies.

Benefits

Flexible and competitive benefits plans that offer options to meet individual and family needs. We provide flexible time‑off plans, including parental leave, vacation and holiday leave.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, or disability. We are committed to providing a workplace free of discrimination or harassment.

Work Authorization

Copeland will only employ those who are legally authorized to work in the country in which they apply. This position does not offer sponsorship or work authorization.