We are looking for a
Solution Engineer (m/f/d)
for our customer Essentry GmbH
Your day at a glance:
Provide technical due diligence for customers, potential customers, consultants and channel partners
Map customer requirements to our platform's existing configuration and integration options, and show how the platform fits into their IT landscape
Assist the sales process by providing technical knowledge and architecture assessments
Complete customer security questionnaires and RFPs
Act as the technical point of contact for customers' IT and information security teams during reviews of our platform
Provide feedback from the field to help improve our processes
Work at the intersection of Sales, Engineering and Customer Success, making sure customer requirements, technical feasibility and delivery plans stay aligned from first contact to go-live
Share requirements our platform doesn't cover yet with Engineering as clear, prioritized input based on what you see in the field
Ensure a smooth handover to Customer Success, so solution designs, agreed integrations and open points carry over into the rollout
Create and maintain technical documentation, including solution designs, integration guides, architecture overviews and a reusable library of answers for questionnaires and RFPs
Deploy and manage Proofs of Concepts for enterprise customers
What makes you a great fit:
Interpersonal communication skills and the ability to communicate with stakeholders at different levels
Technical knowledge or specialty knowledge in Access Control, Cloud Architecture
Solid understanding of information security principles and the ability to explain our security architecture clearly to technical and non-technical audiences
Experience managing technical pre-sales processes with a team of sales professionals
Comfortable working across teams and keeping Sales, Engineering and Customer Success on the same page
Structured way of working and enjoy turning complex technical topics into clear, reusable documentation
Enthusiastic, self-starter with a charismatic personality
Strong desire to grow professionally
An asset if you have:
Previous experience with Access Control Systems like Genetec, C-Cure, Lenel, Gallagher, Honeywell Pro-Watch etc.
Previous experience designing enterprise access control solutions
Advanced knowledge in networking technology and architecture
Experience with ISO 27001 and related frameworks such as BSI IT-Grundschutz, SOC 2 or NIST
Solutions Engineer (m/w/d) in Berlin Arbeitgeber: EMH
Die Xaver Pittrich GmbH & Co. KG ist ein hervorragender Arbeitgeber, der Ihnen als Zweiwegebagger-Fahrer im Gleisbau nicht nur einen sicheren Arbeitsplatz bietet, sondern auch eine familiäre Arbeitsatmosphäre, in der Teamgeist und persönliche Entwicklung großgeschrieben werden. Mit übertariflicher Bezahlung, 30 Urlaubstagen und der Möglichkeit, an spannenden Projekten mitzuarbeiten, fördern wir Ihre beruflichen Ziele und sorgen dafür, dass Sie sich bei uns wohlfühlen.
