Overview
Industry: Manufacturer of industrial machinery; Number of employees: approx. 10\'000 - 15\'000; Reference number: X947YYY3; Key Facts: Solution Architecture, SAP CX, Sales Cloud v2, Service Cloud v2, SAP S/4HANA, SAP BTP, SAP Integration Suite, in Uzwil/home office.
Responsibilities
- Own and drive the global SAP CX / CRM architecture based on SAP Sales Cloud v2 and Service Cloud v2
- Design scalable, end-to-end solutions across Sales, Service, Marketing, and Digital Customer Experience
- Define and implement integration and data architectures across SAP S/4HANA, SAP BTP, and connected platforms
- Translate business and technical requirements into solution designs, architecture guidelines, and implementation roadmaps
- Lead architectural governance and key technology decisions in line with enterprise architecture and security standards
- Collaborate with Product Owners, business stakeholders, and delivery teams to continuously evolve CRM capabilities
- Shape and drive the future roadmap of the global Customer Engagement ecosystem
Qualifications
- Degree in Computer Science, Business Informatics, Engineering, or comparable qualification
- Proven experience as Solution Architect or Lead Architect in large-scale SAP CRM transformation programs
- Strong expertise in SAP Sales Cloud v2, SAP Service Cloud v2, SAP S/4HANA, SAP BTP, and SAP Integration Suite
- Deep understanding of enterprise integration architecture (APIs, event-driven architecture, master data integration, customer data management, integration patterns)
- Ability to define architecture roadmaps and translate business strategy into scalable, secure solution designs
- Strong stakeholder management and communication skills in English
- Experience working in Agile environments (e.g., SAFe) and influencing senior stakeholders
- English
Additional Information
The salary range will be communicated confidentially.
If you have any questions, please contact us at any time on or We will be happy to help you!
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SAP C4C Solution Architect (80-100%) in Sankt Gallen Arbeitgeber: FFI Advisory GmbH
FFI Advisory GmbH ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, an spannenden SAP S/4HANA-Transformationen zu arbeiten und dabei ihre Fähigkeiten in einem dynamischen und unterstützenden Umfeld weiterzuentwickeln. Mit einem starken Fokus auf interdisziplinäre Zusammenarbeit und kontinuierliche Weiterbildung fördert das Unternehmen eine offene und innovative Unternehmenskultur, die es den Mitarbeitern ermöglicht, ihre Karriereziele zu erreichen und gleichzeitig einen bedeutenden Beitrag zu leisten.
