Auf einen Blick
- Aufgaben: Lead alumni engagement, manage events, and create content for the Glion Alumni Association.
- Arbeitgeber: Join Glion Institute, a top hospitality school with a global reputation for excellence.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for travel and professional growth.
- Warum dieser Job: Make a real impact by connecting with alumni and enhancing their experience while building your network.
- Gewünschte Qualifikationen: Bachelor's degree and 5 years of relevant experience; Glion alumni preferred.
- Andere Informationen: Full-time role based in Glion, with travel to Bulle campus; starts March 2025.
Das voraussichtliche Gehalt liegt zwischen 48000 - 72000 € pro Jahr.
Alumni Services Manager
Permanent contract / Glion, Switzerland
Glion Institute of Higher Education (GIHE), in the top 5 for Hospitality & Leisure Management by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1962, GIHE is a private Swiss institution offering Bachelor’s and Master’s degrees in hospitality, luxury and event management to an international student body across three campuses in Glion and Bulle, Switzerland, and London, UK.
You share our values: Development, Distinctiveness, Joint commitment, Openness and Sense of service.
Responsibilities:
- Be the main point of contact for the Glion Alumni Association, supporting the creation of a global ambassador network, events, communications, initiatives and creating a joint plan of activity for the community
- Build personal relationships with influential / active Alumni globally, proactively targeting certain Alumni to activate long-term relationships
- Manage all aspects of the Glion Alumni platform ranging from creating a content plan, commissioning content from Alumni stories to job feeds, and ensuring Alumni service requests are managed to ensure everything runs smoothly behind the scenes
- Support the Associations in the organization of events, focusing on communications, marketing and promotion of ticket sales for global and regional events. Ensuring pre-, during and post-event activities are amplified across relevant channels
- Support students & faculty who need to get in touch with Alumni (for example, supporting Networking Committee, Business Field Trips & ExM Residential weeks)
- Organize and host alumni visits & events e.g. alumni related activities during on-campus Recruitment Days
- Present the AVP to Bachelor’s in their final year and to Master’s students, promoting registration to the platform
- Help showcase alumni achievements through written stories, film and audio, and present those stories in creative ways on social media, Alumni platforms, School website and internally in collaboration with the Glion Brand Marketing team
- Develop and implement an alumni communications plan (platform, socials, emails etc) in liaison with the AAG, including: content planning and creation, community management, reporting, Alumni news with the support of the Glion Brand Marketing team
- Build strong B2B relationships with key Alumni in large or growing businesses that can provide internships for the schools, jobs for the graduates and alumni
- Manage and report on data related to Glion Employer Partner contacts and job opportunities
- Create and build a directory for alumni to list their business/entrepreneurial and fundraising projects
- Coordinate with teams on campus to provide career services to alumni and services on request (eg access to e-library resources)
Profile and experiences:
- A Bachelor’s degree in English, hospitality business, communications, public relations or a related field, or equivalent work experience
- Minimum of 5 years‘ experience in a relevant role in the education sector or in a customer service role focused on the management of customer loyalty and engagement in an international business that i.s focused on delivering premium services and consumer experiences
- Alumna/us of Glion is highly preferred
- Demonstrate a versatile ability of communicating with the alumni community, students‘ body, the faculty members and industry partner
- Be skilled in writing clear, concise and grammatically correct copy
- Demonstrate excellent communication skills, able to influence colleagues at all levels of a business as well as to engage with alumni
- Organized and ability to multicast on various projects at the same time
- Flexibility in terms of work hours and locations
- Excellent verbal and written communication skills in English (spoken and written)
- Driving license is a must have
Other information:
- Type of contract: undefined period of time contract
- Activity rate: 100%
- Location: Route de Glion 111, 1823 Glion (with weekly travels to our Bulle campus depending on the projects)
- Start date: 03.03.2025
Rte de Glion 111, 1823 Glion
#J-18808-Ljbffr
Alumni Services Manager Arbeitgeber: Glion Institute of Higher Education

Kontaktperson:
Glion Institute of Higher Education HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Alumni Services Manager
✨Tip Number 1
Network with Glion alumni and current students to build relationships before applying. Attend alumni events or engage on social media platforms to familiarize yourself with the community and its needs.
✨Tip Number 2
Familiarize yourself with the Glion Alumni platform and its features. Understanding how to manage content and engage with alumni will show your proactive approach and readiness for the role.
✨Tip Number 3
Research successful alumni stories and think about how you can creatively showcase these achievements. This will demonstrate your understanding of the role's responsibilities and your innovative mindset.
✨Tip Number 4
Prepare to discuss your experience in managing customer relationships and engagement strategies. Highlight specific examples where you've successfully built long-term relationships in a professional setting.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Alumni Services Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Alumni Services Manager position. Understand the responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experiences in alumni relations, customer service, and communications. Make sure to emphasize any previous roles that involved managing relationships or events.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for alumni engagement and your understanding of the Glion community. Use specific examples from your past experiences to demonstrate your skills and how they relate to the role.
Showcase Communication Skills: Since excellent communication is key for this role, ensure that your application materials are clear, concise, and free of grammatical errors. This will reflect your ability to communicate effectively with alumni and stakeholders.
Wie du dich auf ein Vorstellungsgespräch bei Glion Institute of Higher Education vorbereitest
✨Show Your Passion for Alumni Engagement
Make sure to express your enthusiasm for building relationships with alumni. Share any relevant experiences where you've successfully engaged a community or network, as this will demonstrate your commitment to the role.
✨Highlight Your Communication Skills
Since the role requires excellent communication abilities, prepare examples of how you've effectively communicated with diverse groups. Be ready to discuss your writing skills and how you ensure clarity and engagement in your communications.
✨Demonstrate Organizational Skills
The position involves managing multiple projects simultaneously. Prepare to discuss your organizational strategies and tools you use to keep track of various tasks, especially in event planning and alumni relations.
✨Familiarize Yourself with Glion's Values
Understand and align yourself with the values of Glion Institute of Higher Education. Be prepared to discuss how these values resonate with you and how you can embody them in your work as an Alumni Services Manager.