pWorkload 60-100% /p pLocation Ostermundigen /p pDo you want to connect business and IT and help shape new business services? In this role, you will contribute to the development of a forward-looking billing solution and ensure that business-critical business services operate reliably and economically in the long term. /p h3Senior Business Service Manager (all) /h3 pbYour area of responsibility /b /p ul liYou are responsible for stable, economical and compliant IT business services for the current and future utility platform. You conduct rule-based business service reviews and are responsible for economic operations. /li liAs a connecting element between business and operations, you accompany projects and are responsible for the orderly transfer of new or changed services into operation. /li liYou coordinate the further development of business services and bring together requirements from the business with technical possibilities. /li liTogether with internal teams and external partners, you ensure that disruptions are dealt with promptly and sustainable solutions are implemented. /li liFor governance requirements and audits, you coordinate the parties involved and accompany the resulting measures. /li liWith a view to customer satisfaction, quality and cost-effectiveness, you strategically manage budgets, costs, contracts and agreed services. /li /ul pbYour strengths /b /p ul liYou bring several years of experience in managing business-critical IT business services and working with operations teams. /li liYou are familiar with IT service management and have practical experience with ITIL as well as incident, problem and change management. /li liYou bring different stakeholders together in a binding manner and create viable solutions between business, IT and external partners. /li liYou work independently and well organised and keep an overview even in an environment where not everything is yet defined. /li liExperience with budgets, contracts, service providers or audits complements your profile; knowledge of the utility or energy sector is an advantage. /li liWith empathy, a convincing manner and good German skills, you support collaboration and actively help shape the development of the new services. /li /ul pWe do not wish to receive inquiries from recruitment agencies. /p #J-18808-Ljbffr
Senior Business Service Manager (alle) in Bern Arbeitgeber: Jobup
Notre entreprise est un employeur de choix, offrant un environnement de travail dynamique et humain, où chaque employé peut voir l'impact de son travail. Nous valorisons la qualité de service et le développement personnel, en proposant des responsabilités évolutives et des opportunités de croissance au sein d'une PME bien établie en Suisse. Rejoindre notre équipe, c'est intégrer une culture de collaboration et d'engagement, tout en bénéficiant d'un cadre structuré et orienté vers l'excellence.
