Back Office Team Leader (m/f) Workload: 100%
Start: immediately or by arrangement
Duration: permanent
Workplace: Gümligen
Die Ärztekasse Genossenschaft is one of the leading companies in practice administration. It supports doctors, attending physicians, group practices as well as healthcare providers (physiotherapists, osteopaths, psychologists, etc.) with IT industry solutions and comprehensive service packages. Die Ärztekasse Genossenschaft issues over 10 million invoices per year on behalf of its customers.
The back office handles all enquiries from patients, health insurers, customers, authorities and other bodies that arrive after invoicing.
To complement our back office team in Bern, we are looking for you as
Main tasks In this role, you are responsible for the personnel, organisational and professional management of the back office team at the Bern agency, which consists of six employees. This includes, among other things, the following tasks:
Organising the team to ensure smooth processes
Ensuring flawless information and communication within the team, the agency and with other departments
Active team and employee development as well as promoting a learning culture
Contributing to regional process harmonisation
You support the team in operational tasks such as:
Handling verbal and written customer concerns regarding accounts receivable management
Assisting and advising customers on questions about the invoicing process
Processing electronic invoice rejections from insurers and their follow-up
Manual payment postings as well as handling incorrect payments and refunds
Requirements
Completed commercial apprenticeship or medical practice assistant with further training in leadership
Several years of experience in a leadership role
IT-savvy personality with very good MS Office skills
Experience in the administration of medical practices or in health insurance is an advantage
Winning and inspiring personality with strong communication skills
Quick comprehension and networked thinking
Structured working method as well as planning and organisational skills
Solution- and service-oriented approach
Resilience and strong assertiveness
Integrity and reliability
Very good German and very good French skills
What we offer
40-hour week at 100%
Bright and modern office premises
Very good public transport connections
5 weeks’ holiday, 6 weeks from the age of 50
Private accident insurance
Further information We offer you an exciting and challenging role in a friendly and competent environment.
We look forward to receiving your application!
Please send your application by email to recruiting@aerztekasse.ch.
#J-18808-Ljbffr
Start: immediately or by arrangement
Duration: permanent
Workplace: Gümligen
Die Ärztekasse Genossenschaft is one of the leading companies in practice administration. It supports doctors, attending physicians, group practices as well as healthcare providers (physiotherapists, osteopaths, psychologists, etc.) with IT industry solutions and comprehensive service packages. Die Ärztekasse Genossenschaft issues over 10 million invoices per year on behalf of its customers.
The back office handles all enquiries from patients, health insurers, customers, authorities and other bodies that arrive after invoicing.
To complement our back office team in Bern, we are looking for you as
Main tasks In this role, you are responsible for the personnel, organisational and professional management of the back office team at the Bern agency, which consists of six employees. This includes, among other things, the following tasks:
Organising the team to ensure smooth processes
Ensuring flawless information and communication within the team, the agency and with other departments
Active team and employee development as well as promoting a learning culture
Contributing to regional process harmonisation
You support the team in operational tasks such as:
Handling verbal and written customer concerns regarding accounts receivable management
Assisting and advising customers on questions about the invoicing process
Processing electronic invoice rejections from insurers and their follow-up
Manual payment postings as well as handling incorrect payments and refunds
Requirements
Completed commercial apprenticeship or medical practice assistant with further training in leadership
Several years of experience in a leadership role
IT-savvy personality with very good MS Office skills
Experience in the administration of medical practices or in health insurance is an advantage
Winning and inspiring personality with strong communication skills
Quick comprehension and networked thinking
Structured working method as well as planning and organisational skills
Solution- and service-oriented approach
Resilience and strong assertiveness
Integrity and reliability
Very good German and very good French skills
What we offer
40-hour week at 100%
Bright and modern office premises
Very good public transport connections
5 weeks’ holiday, 6 weeks from the age of 50
Private accident insurance
Further information We offer you an exciting and challenging role in a friendly and competent environment.
We look forward to receiving your application!
Please send your application by email to recruiting@aerztekasse.ch.
#J-18808-Ljbffr
Chef d'équipe Backoffice (h/f) Arbeitgeber: jobup
Als Arbeitgeber bietet unser Unternehmen ein dynamisches und unterstützendes Arbeitsumfeld, das auf Teamarbeit und kontinuierliche Weiterbildung setzt. Wir fördern die berufliche Entwicklung unserer Mitarbeiter durch gezielte Schulungen und Aufstiegsmöglichkeiten, während wir gleichzeitig attraktive Vergütungs- und Sozialleistungen bieten. Unsere Lage in der Schweiz ermöglicht es Ihnen, in einem internationalen Umfeld zu arbeiten und von einer hohen Lebensqualität zu profitieren.
