As an After Sales & Claims Specialist (m/f/d), you independently handle complaints and claims, coordinating solutions with internal and external partners.
After Sales & Claims Specialist
You are a good fit for us if you enjoy taking responsibility, think analytically, and take pleasure in finding solutions for customers and internal partners.
Ideally, you bring the following:
- Technical or commercial training as well as experience in customer service, internal sales, quality management, or claim management
- Several years of professional experience in customer service or complaint management
- Understanding of quality, logistics, and production processes
- Strong customer and service orientation
- Analytical skills and enjoyment of root cause analysis
- Independent, structured, and solution-oriented working style
- High communication skills and assertiveness
- Good knowledge of ERP and CRM systems as well as MS Office
- Very good German and good French skills; English skills are an advantage
You feel comfortable in a dynamic environment, keep an overview even in demanding situations, and enjoy coordinating different interests? Then you are exactly right with us.
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After Sales & Claims Specialist in Freiburg Arbeitgeber: Jobup
Notre entreprise est un employeur de choix, offrant un environnement de travail dynamique et humain, où chaque employé peut voir l'impact de son travail. Nous valorisons la qualité de service et le développement personnel, en proposant des responsabilités évolutives et des opportunités de croissance au sein d'une PME bien établie en Suisse. Rejoindre notre équipe, c'est intégrer une culture de collaboration et d'engagement, tout en bénéficiant d'un cadre structuré et orienté vers l'excellence.
