Aargau Verkehr connects people with trains and buses. Join a dedicated team!
Tasks
- Advise customers on public transport offers and actively sell
- Assist customers with leisure options like city trips and events
- Manage shop products and handle Western Union transfers
Skills
- Retail degree in public transport or equivalent experience required
- Experience in selling public transport products
- Strong knowledge of CASA and MS Office tools
Aargau Verkehr connects people by train and bus. Every year, we safely, reliably and environmentally friendly transport over 28 million passengers to their destination. Our motivated and well-trained employees are the heartbeat of our train and bus operations between Zofingen and Zürich Altstetten. Join us and become part of our public transport family.
Customer Advisor (m/f/d) 100%
From advice to destination – every journey with us becomes an experience.
To complement our team at the Reinach travel centre and for cover in other travel centres, we are looking for a service-oriented personality as a customer advisor with immediate effect or by arrangement.
Your tasks
- You advise our customers on public transport offers and ancillary products and actively sell these
- You advise our customers on leisure offers (city trips / event tickets etc.) and sell the corresponding packages / tickets
- You sell and manage products of the ancillary business (shop) and handle Western Union money transfers
- You assist in processing customer concerns
Your profile
- Qualification as retail specialist in public transport EFZ, businesswoman/businessman in public transport EFZ or equivalent training
- Experience in selling public transport products
- Good CASA and MS Office skills
- Enthusiastic and proactive personality
- Willingness to work irregular hours and weekends
We offer
- Varied and interesting work with a lot of personal responsibility in a lively, motivated and well-coordinated team
- Family-like working environment with appreciative corporate culture
- Attractive fringe benefits and generous discounts (e.g. free 2nd class GA, at least 5 weeks holiday, extended family allowances, contribution to a fitness subscription, attractive pension fund solutions)
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Customer Advisor (m/f/d) 100% in Zofingen Arbeitgeber: Jobup
Notre entreprise est un employeur de choix, offrant un environnement de travail dynamique et humain, où chaque employé peut voir l'impact de son travail. Nous valorisons la qualité de service et le développement personnel, en proposant des responsabilités évolutives et des opportunités de croissance au sein d'une PME bien établie en Suisse. Rejoindre notre équipe, c'est intégrer une culture de collaboration et d'engagement, tout en bénéficiant d'un cadre structuré et orienté vers l'excellence.
