IT Team Lead – Business Partner & Digital Transformation in Düsseldorf

Manning Global, an Internationally renowned staffing and managed services organization specializing in

providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media,

Automotive and Renewable Energy is hiring for its own expanding team a Senior Business Analyst to join its managed services project in Germany

Responsibility:

• Act as the IT business partner for business groups in the ICT B2B sector, translating business objectives and operational challenges into IT solutions, delivery plans, and improvement initiatives;
  

• Lead and coordinate the IT team, prioritize business requirements, allocate resources, and manage delivery timelines, service quality, and stakeholder expectations;
  

• Monitor key business and operational metrics, including order intake, backlog, revenue, gross margin, on-time delivery, order fulfillment cycle time, billing accuracy, and customer satisfaction, together with IT service and integration performance;
  

• Develop regular business reviews, dashboards, and management reports to provide visibility into business performance, operational bottlenecks, and the impact of IT initiatives;
  

• Partner with Sales, Supply Chain, Delivery, Finance, Customer Service, and central IT teams to support business planning and improve end-to-end processes, particularly order-to-cash;
  

• Coordinate EDI and B2B integration with customers, suppliers, and external platforms, covering requirements analysis, data mapping, interface specifications, testing, deployment, and production issue resolution;
  

• Identify business opportunities and operational issues through data analysis, investigate root causes, and provide actionable recommendations to improve efficiency, data quality, and business performance;
  

• Support business case development, define success criteria for new initiatives, and evaluate post-launch adoption, operational benefits, and business outcomes;
  

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Business Analytics, or a related field;
  

• 3–5 years of relevant experience in IT business partnering, business analysis, digital transformation, enterprise systems, or B2B integration; experience in the ICT industry is preferred;
  

• Experience leading a small IT team or coordinating cross-functional project delivery, including prioritization, resource planning, and stakeholder management;
  

• Hands-on experience with EDI and B2B integration, including message mapping, interface testing, monitoring, and troubleshooting; familiarity with XML, JSON, APIs, and integration protocols such as SOAP, REST, AS2, or SFTP;
  

• Advanced SQL skills, including complex queries, data transformation, data modeling, and the development of reliable reporting datasets;
  

• Practical Python development skills for automation, data processing, system integration, and internal business tools;
  

• Proficiency in Excel and BI tools such as Power BI, Tableau, Looker, or similar platforms;
  

• Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements and data insights into practical actions;
  

• Strong communication and stakeholder management skills, with the ability to balance business priorities, technical constraints, and team capacity;
  

• Fluent in English and Mandarin; German is a plus.