Port Operations Supervisor in Genève

h3Description ## /h3h3Where passion meets opportunity ## /h3pThe best of your adventures is the one you have yet to sail! /ph3Your Purpose ## /h3pThe Port Operations Supervisor is responsible for coordinating the administrative, financial and HR reporting, training and operational support activities of the Port Operations Department during the Brazilian cruise season. The role acts as the central coordination point between suppliers, port authorities, government agencies, internal departments and Head Office, ensuring operational continuity, workforce readiness, compliance with company procedures and efficient support to embarkation and disembarkation operations across multiple Brazilian ports. /ppThe position is primarily shore-based and focused on supporting port operations, workforce administration, supplier management, financial controls, reporting, training coordination and internal stakeholder requests. The role enables operational staff to focus on embarkation activities while ensuring that all administrative, financial and compliance requirements are delivered accurately and on time. /ph3Your Impact ## /h3ulliPrepare and manage workforce plans, duty rosters, vacation schedules and manpower allocation across all Brazilian embarkation ports. /liliCoordinate recruitment activities, onboarding processes and documentation for seasonal operational staff. /liliCoordinate operational training programs, onboarding sessions, certification records and training compliance for seasonal and permanent employees. /liliAct as the central coordination point between suppliers, port authorities, government agencies, internal departments and Head Office, ensuring timely communication and operational follow-up. /liliCoordinate and monitor supplier payments, accruals and operational expenses through GLAM / GLAM Finance systems. /liliMaintain operational records, embarkation reports, documentation, supplier files and reporting records required for audits, compliance and corporate governance purposes. /liliCoordinate workforce administration activities, including attendance control, leave management and communication with Human Resources. /liliProvide administrative and operational support during embarkation and disembarkation days, including weekends and public holidays throughout the cruise season. /liliSupport internal departments including Contact Center, Commercial, Legal, Finance, and MSC Shipping regarding operational requests and administrative matters. /liliCoordinate Lost Found cases, damaged and lost luggage cases, accommodation cabins for authorities, and other operational support activities related to port operations. /li /ulh3Your Journey so far ## /h3ulliDegree in Tourism, Hospitality and related fields; /liliFluent English, both written and spoken, including the ability to communicate effectively with internal and external stakeholders in a multinational environment. Knowledge of operational, maritime or cruise industry terminology is considered an advantage. Additional languages are a plus; /liliGood knowledge of Microsoft Office applications, particularly Outlook, Excel, PowerPoint and Word; /liliPrevious experience in administrative support, operations coordination, workforce planning, scheduling, training coordination, supplier administration, contract management, HR support or similar functions is considered an advantage; /liliAvailability to travel when operational support is required. /li /ulh3Your Essentials ## /h3ulliStrong organizational and administrative skills, with excellent attention to detail and the ability to prioritize and manage multiple tasks simultaneously; /liliAbility to communicate effectively and build professional relationships with different departments, suppliers, government authorities and external stakeholders; /liliAbility to work under pressure, manage multiple priorities and meet deadlines in a dynamic operational environment; /liliTeam-oriented, proactive, adaptable, dynamic and solution-driven profile. /li /ulh3Our commitment ## /h3pWe are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. /p #J-18808-Ljbffr