Field Service Engineer
Location: Stuttgart, Germany
Employment Type: Permanent | Full-time
The Opportunity
We are looking for an experienced and technically minded Field Service Engineer (m/f/d) to join an established international technology business based in Stuttgart.
The company specialises in integrated in-house logistics and automation solutions, with its systems used across a wide range of industries including libraries, hospitals, banking, automotive, manufacturing and retail.
As a Field Service Engineer, you’ll be responsible for the installation, maintenance, servicing and troubleshooting of automated conveyor and logistics systems. You’ll work directly with customers, providing technical support and ensuring their systems remain safe, reliable and fully operational.
Your Responsibilities
- Carry out electrical and mechanical maintenance of small conveyor and logistics systems.
- Perform scheduled servicing and preventative maintenance in line with established procedures.
- Carry out minor modifications, repairs and extensions to existing systems.
- Provide on-site technical support to customers across Stuttgart and, where required, other locations throughout Germany.
- Diagnose and troubleshoot mechanical, electrical and electronic faults.
- Repair or replace defective machine components and parts.
- Ensure customer systems are operating safely, efficiently and reliably.
- Carry out statutory testing requirements, including fire door (FSA) inspections.
- Build strong relationships with customers and provide a professional, high-quality service.
- Take ownership of technical issues and identify practical, effective solutions.
- Complete service and maintenance documentation accurately.
About You
We’re looking for a technically skilled Field Service Engineer who enjoys working directly with customers and solving problems in the field.
You’ll ideally have:
- A recognised qualification in Mechatronics, Electrical Engineering, Electronics or a comparable technical discipline.
- Previous experience in a field service, maintenance or technical service environment.
- A strong technical understanding with practical troubleshooting skills.
- Basic knowledge of electronics.
- The ability to work independently and take ownership of your responsibilities.
- A structured, reliable and solution-focused approach.
- Strong communication and customer service skills.
- Flexibility to travel when required.
- The ability to remain calm and organised when dealing with unexpected technical issues.
What Will Make You Successful?
You’re someone who enjoys being out in the field, working directly with customers and finding solutions to technical challenges.
You’ll be comfortable diagnosing problems, carrying out repairs and making decisions independently while maintaining a high standard of customer service.
Whether you're completing preventative maintenance, troubleshooting a fault or supporting a customer with an urgent issue, you'll approach every challenge with a practical, professional and customer-first mindset.
Why Join?
- Permanent, full-time Field Service Engineer position.
- Based in Stuttgart, with travel across Germany as required.
- Work with innovative automation and logistics technology.
- Varied, hands-on role with significant responsibility.
- Opportunity to work across a diverse range of customer environments.
- Direct customer interaction and the opportunity to make a real impact.
- Join an established international technology business.
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Field Services Engineer in Stuttgart Arbeitgeber: Optimus Search
Als innovatives, technologieorientiertes Unternehmen bieten wir Ihnen die Möglichkeit, das digitale Rückgrat der Geschäftsprozesse von morgen mitzugestalten. Unsere moderne Arbeitsumgebung fördert kreative Ideen und bietet spannende Entwicklungsprojekte mit neuesten Technologien. Zudem legen wir großen Wert auf fachliche und persönliche Entwicklungsmöglichkeiten sowie kurze Entscheidungswege, um Ihnen eine langfristige Karriereperspektive in einem wachsenden Umfeld zu ermöglichen.
