Store Manager

Because you're the ambition we need on our mission. Thrive our way! At Primark we're caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to providing our customers with service that is second to none.

As Store Manager, you'll be at the forefront of expanding this fashion revolution in the United States. Are you game?

What You'll Do

With our significant growth plans, we are looking for a Store Manager to join us in this location to onboard and train, in preparation to move into their own store. Candidates need to be open & willing to move to other Primark locations, as our markets grow (i.e., when a new store opens in the geographical area, that would mean transferring to another store within the geographical area, as the Store Manager). Assigned store may be operating a new store location or an existing store.

By taking the role of Store Manager- Unassigned, you agree to be assigned to a Store Manager role within a given geographic area, by Primark, following your successful completion of training. Continued employment with Primark is contingent on the agreement to store placement and the successful completion of training, as assessed by Primark.

During your onboarding as a Store Manager- Unassigned, you will work with an experienced Primark Store Manager to prepare for your own store in the geographical area, learning all aspects of our store operations. You will have a robust experience, designed to give you the tools to succeed and run your own store. This is your moment to thrive!

As a Store Manager, you will set the store vision and direction and act as a role model for your store team. You will drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store. You will also work to maximize sales, maintain store standards, and motivate your team.

By exceeding customer expectations and delivering on Primark's proposition (outstanding VALUE; amazing FASHION in an exciting retail ENVIRONMENT while ensuring the customer experiences quality SERVICE) you'll drive store sales to achieve targets. Store Managers have the power to impact the business daily, by managing inventory, coaching your teams to move product in accordance with customer demand by driving commercial excellence.

You will understand the local market by benchmarking against competitor's products, services and practices and use insight to support strategic planning to improve store performance. You will be the driver of commercial performance to achieve sales budget, and to maximize sales within each department, by using all available tools to reach and exceed targets.

What You'll Get

We're committed to your success and will provide you with an onboarding period in Primark's other U.S. trading areas. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important.

What You'll Bring

To be successful in this role, you must have prior experience as a retail Store Manager in a fast-paced, high-volume environment. You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders. Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance.

A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm. As a role model, you have demonstrated experience in empowering and enabling a team to deliver excellent customer service and store standards while maintaining effective focus on customer needs.

You bring strong planning and organizational skills and the ability to work to agreed timescales. Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies.

Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

This role requires the ability to relocate to stores within a specific geographical area (Virginia, Maryland, Pennsylvania, North Carolina and South Carolina) as designated by Primark.

Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply to join us as a Store Manager!

Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.

To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.