Sales Development Representative (sdr) in Zürich

Location: Hybrid (London or Zurich) Employment Type: Full-Time About Rivero Established in 2019 and headquartered in Switzerland, Rivero is a fast-growing European B2 B fintech company delivering enterprise Saa S solutions to the payments industry. We combine innovation and deep expertise to offer best-in-class solutions for fraud recovery, dispute management, and payment network compliance. Our customers are banks, fintechs and card issuers & acquirers. We are looking for SDRs who are ambitious and driven and can use their skills to open conversations with compliance, disputes, operations and payments leaders at regulated financial institutions. These are enterprise level deals that involve multiple stakeholders. Role Overview As a Sales Development Representative, you will drive the top of our sales funnel by identifying, contacting and qualifying prospective customers. You will partner closely with our Account Executives to turn outbound and inbound leads into high-intent discovery meetings with our ICP. Key Responsibilities Outbound Prospecting: Run multi-channel outreach into our ICP (cold calling, personalised email, Linked In and when required, attending industry events) Account Research: Research target institutions and map buying committees across compliance, disputes, and payments compliance Lead Qualification: Assess inbound and outbound leads using the SPIN qualification framework, building towards the MEDDPICC criteria our AEs use to run deals. Meeting Booking: Schedule qualified discovery calls and product demonstrations for AEs CRM & Data Hygiene: Keep Hub Spot clean and current, logging calls, sequence steps, notes and clear next steps on each account AE Handoffs: Brief AEs on every booked meeting, covering the prospect's pain points, stakeholders and context. Process Iteration: Test and refine outbound messaging and sequences each quarter to improve response and conversion rates. What We Look For Experience: 0–3 years in sales, business development or customer-facing roles (a background in B2 B Saa S, payments, banking or fintech is a plus). Tool Proficiency: Experience with a CRM (ideally Hub Spot) and sales intelligence tools such as Linked In Sales Navigator and Apollo. Communication Skills: Excellent written and verbal English; confident handling objections on the phone and by email with senior stakeholders. Additional European languages are a plus. Curiosity: Genuine interest in payments and the willingness and aptitude to learn a new domain quickly. Resilience & Drive: Self-motivated and comfortable with rejection in a high-activity role Education: Bachelor's degree in business, finance, communications or a related field (preferred, not required). What We Offer Competitive base salary with uncapped commission A structured SDR-to-Account Executive development programme Regular one-to-one coaching from experienced enterprise AEs Hybrid working (3 to 4 days per week in office) Bi-annual onsite company events in Zurich Collaborative workspace: Work from a historic building only two minutes away from the Oerlikon station, with a park next door and great food/ coffee options. Alternatively, great coworking spaces are available for employees in select locations (If in Zurich) Dog friendly office: Bring your furry friends to the office! Give back to the community: Enjoy five extra days beyond your annual holiday allowance to give back to society through volunteering or community work Ownership opportunities: Participate in the company's success through stock options.