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- Aufgaben: Provide 2nd level IT support in a medical lab and collaborate on product management.
- Arbeitgeber: Join Sysmex, a forward-thinking corporate group focused on respect and trust.
- Mitarbeitervorteile: Enjoy flexible working hours, 30 days off, and various health perks.
- Warum dieser Job: Be part of an innovative team with opportunities for personal growth and networking.
- Gewünschte Qualifikationen: IT education or experience in a medical lab, with knowledge of Windows and communication protocols.
- Andere Informationen: Engage in sustainability initiatives and enjoy a supportive work culture.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Your responsibilities
- 2nd level support for our EMEA region for our Work Area Manager (WAM) solution in a medical laboratory environment
- Collaboration with our IT Product Management in the role as technical IT Product Manager
- Work on support documentation and technical training
- Creation of computer images for mass role out
- Support and maintain the McAfee Application control software
- Performing trainings for our 1st level support within our Sysmex Academy
- Hardening of computer images
Your profile
- An IT technical education or degree and experience in a medical laboratory environment or a medical laboratory technical education with experience in the IT environment
- Several years familiarity with the processes and workflow in a medical laboratory
- Several years familiarity with common communication protocols, such as ASTM E1394, ASTM E1381 and HL7
- In-depth knowledge of Windows 10 operating systems, Microsoft SQL Server and IIS
- A sound basic knowledge and experience in using PowerShell for administrative purposes would be beneficial
- High resilience in troubleshooting under time pressure
- Good written and verbal English skills
- Good communication skills and a high level of social competence
Our benefits
- An appreciative work environment, open corporate culture, flat hierarchies and an inclusive and caring atmosphere.
- Working in an innovative and international environment, personal improvement through our HR people & culture development team, after-work events for internal networking
- Flexible working through flextime and a hybrid working model (60% mobile working, 40% on-site), 30 days annual leave
- Christmas and holiday bonuses, childcare allowance, capital-forming benefits, subsidy for company pension scheme, corporate benefits, relocation assistance, subsidised lunch in our canteen
- In-house gym, various sports courses, massages, company medical and psychological care, workplace glasses, general health management
- Subsidy for the public transport 'Deutschlandticket', free parking, bike leasing via JobRad
- Various opportunities to get involved in different sustainability and charity initiatives, climate friendly and respectful use of resources
Did we spark your interest?
Then we look forward to receiving your application with salary requirements and the earliest possible starting date.
Laboratory Technician/MTA Arbeitgeber: Sysmex Europe GmbH
Kontaktperson:
Sysmex Europe GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Laboratory Technician/MTA
✨Tip Number 1
Familiarize yourself with the specific IT systems and protocols mentioned in the job description, such as ASTM E1394, ASTM E1381, and HL7. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in a medical laboratory environment, especially if it involves IT support. Be ready to discuss specific scenarios where you successfully resolved technical issues under pressure.
✨Tip Number 3
Prepare to showcase your communication skills by thinking of examples where you effectively collaborated with teams or trained others. This is crucial since the role involves working closely with both IT Product Management and first-level support.
✨Tip Number 4
Since the position requires knowledge of Windows 10 and PowerShell, consider brushing up on these skills. You might even want to create a small project or script to demonstrate your proficiency during the interview.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Laboratory Technician/MTA
Tipps für deine Bewerbung 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in a medical laboratory environment and any IT technical education you have. Mention specific protocols like ASTM E1394, ASTM E1381, and HL7 that you are familiar with.
Showcase Technical Skills: Detail your knowledge of Windows 10, Microsoft SQL Server, IIS, and PowerShell. Provide examples of how you've used these skills in previous roles, especially in troubleshooting under pressure.
Communicate Soft Skills: Since good communication skills and social competence are important for this role, include examples of how you've effectively collaborated with teams or trained others in your past positions.
Tailor Your Application: Customize your cover letter and CV to reflect the specific responsibilities and requirements mentioned in the job description. Show your enthusiasm for the role and the company culture at Sysmex.
Wie du dich auf ein Vorstellungsgespräch bei Sysmex Europe GmbH vorbereitest
✨Show Your Technical Knowledge
Be prepared to discuss your experience with Windows 10, Microsoft SQL Server, and IIS. Highlight any specific projects or challenges you've faced in a medical laboratory environment that demonstrate your technical skills.
✨Demonstrate Communication Skills
Since the role requires good communication skills, practice explaining complex IT concepts in simple terms. Be ready to provide examples of how you've effectively communicated with both technical and non-technical team members.
✨Prepare for Troubleshooting Scenarios
Expect questions about troubleshooting under pressure. Think of specific instances where you successfully resolved issues quickly in a lab setting and be ready to walk through your thought process.
✨Familiarize Yourself with Relevant Protocols
Brush up on your knowledge of communication protocols like ASTM E1394, ASTM E1381, and HL7. Be ready to discuss how these protocols impact laboratory workflows and how you've worked with them in the past.
