Job Overview:
Join our Customer Experts team, work in Greece for a leading Electronics Brand and boost your professional development
Take advantage of your English language skills! As a Customer Service Representative in our customer support team, you will be supporting customers of a leading multinational electronics company.
Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one of the biggest brands in the world and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.
Your responsibilities:
- Responding to customers’ inquiries via e-mail, chat & phone
- Providing how-to-use steps for their newly bought devices, and guiding them to arrange a repair if needed.
- Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
- Be positive & proactive and have a desire for applying continuous improvement processes
- Provide and maintain a strong, professional relationship with all customers and always show empathy
- Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry
Job requirements:
- Fluency in English
- Excellent writing skills
- Soft skills & politeness
- Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
- Capability of multitasking
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring a Friend and get up to €3.000 depending on the language
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equalopportunities to all, regardless of gender, ethnicity, religion, culture, or ageity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, we invite you to join our big family of more than 11.500 people from 109 nationalities.
English-Speaking Customer Experts for an Electronics Leader Arbeitgeber: wherewework
Das Unternehmen bietet eine dynamische Arbeitsumgebung, in der Mitarbeiter die Möglichkeit haben, ihre Fähigkeiten im Bereich Vertrieb und IT-Lösungen zu entwickeln. Es wird Wert auf kontinuierliche Weiterbildung gelegt, einschließlich umfassender Schulungen für neue Talente. Zudem werden gute Leistungen durch ein wettbewerbsfähiges Gehalt und zusätzliche Vergütungen honoriert.
