Job Overview
Join our booking.com Customer Experts team in Greece and help travelers create unforgettable experiences. As a Booking.com Customer Support Specialist, you will assist customers with booking travel plans, answer inquiries, and guide them through their dream destinations.
Responsibilities
- Handling incoming phone calls, messages, and emails from website users
- Managing reservations, special requests, and complaints and finding solutions to website users’ inquiries
- Researching travel options tailored to each customer's preferences
- Modifying reservations based on client needs
- Processing payments and travel cancellations
Requirements
- Excellent writing and verbal communication skills in Greek
- Good communication skills in English
- Attention to detail
- Good technical troubleshooting and problem‑solving skills
- Ability to handle unexpected changes
- Experience in e‑commerce is appreciated
Benefits
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth and development opportunities
- Special events and community & social responsibility initiatives
- Free online Greek language courses
- State‑of‑the‑art premises providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.
You will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
Greek-Speaking Customer Expert for Booking.com Arbeitgeber: wherewework
Das Unternehmen bietet eine dynamische Arbeitsumgebung, in der Mitarbeiter die Möglichkeit haben, ihre Fähigkeiten im Bereich Vertrieb und IT-Lösungen zu entwickeln. Es wird Wert auf kontinuierliche Weiterbildung gelegt, einschließlich umfassender Schulungen für neue Talente. Zudem werden gute Leistungen durch ein wettbewerbsfähiges Gehalt und zusätzliche Vergütungen honoriert.
