Do you speak Spanish fluently and have a passion for technology and customer support?
We're looking for Spanish-speaking Technical Support Advisors to join an exciting international project based in Lisbon, Portugal.
As a Technical Support Advisor, you will provide technical assistance to customers, ensuring a seamless support experience while delivering outstanding customer service.
Your main responsibilities include:
- Providing technical support in Spanish via phone, email, and chat;
- Troubleshooting hardware, software, and connectivity issues;
- Identifying, diagnosing, and resolving technical problems efficiently;
- Escalating complex technical cases when required;
- Accurately documenting customer interactions and solutions;
What we're looking for
- Native or fluent Spanish (C1/C2);
- Good command of English;
- Previous experience in Technical Support, IT Helpdesk, or Customer Technical Support;
- Strong troubleshooting and analytical skills;
- Excellent communication and customer service skills;
- Ability to work in a fast-paced, multicultural environment.
- Opportunity to join a growing international project;
- Competitive salary and benefits package;
- Paid training and continuous learning opportunities;
- Career development and internal growth;
- Dynamic and multicultural work environment;
Interested in joining Konecta's team? Apply now and start your journey with us!
Spanish Technical Support Advisor | Based in Portugal in Berlin Arbeitgeber: Jobs Europe
Sutherland Bulgaria ist ein ausgezeichneter Arbeitgeber, der seinen Mitarbeitern ein modernes und unterstützendes Arbeitsumfeld bietet, in dem Innovation und persönliche Weiterentwicklung gefördert werden. Mit einem attraktiven Gehalt, unbefristeten Arbeitsverträgen und klaren Karrierechancen in einem internationalen Team, das im Homeoffice arbeitet, schaffen wir eine Kultur, die auf Zusammenarbeit und Anerkennung basiert. Unsere Mitarbeiter profitieren von umfassenden Einarbeitungsprogrammen, zusätzlichen Gesundheitsleistungen und regelmäßigen Team-Events, die das Gemeinschaftsgefühl stärken.
