Contract Maintenance Manager (CMM)

• Job Details
• Job Location: Bavaria, Germany - Grafenwoehr Lager, Germany 92655
• Position Title: Contract Maintenance Manager (CMM)

Area of Requirement: DHA Region–Europe MTFs, Bavaria, Germany (Vilseck/Grafenwohr, Hofenfels, Stuttgart, Katterbach/Ansbach)

Scope of Position

As the prime contractor’s single point of authority for all Operations, Maintenance, Repair, and Facility Management support under this task order, the CMM directs daily O&M across multiple Bavaria MTF sites.

The CMM holds full decision-making authority for work prioritization, emergency response (one-hour onsite), and contract compliance with TJC, NFPA, UFC, OSHA, EPA, and host-nation regulations.

In this expanded role, the CMM also establishes cross-site standard operating procedures (SOPs), leads quarterly performance reviews, and integrates continuous improvement methodologies such as Lean and Kaizen into daily operations.

The CMM mentors site-level maintenance leads, synthesizes lessons learned into contract amendments, and collaborates with DHA Region–Europe leadership to align local processes with broader Do D policies.

• Tasks and Capabilities Required
• Strategic O&M Leadership & Planning
• Develop and maintain the Facilities Operation & Maintenance Plan (FOMP) and all required submittals per Attachment 7.0; update annually or as-directed.
• Design cross-site SOPs for preventive, predictive, and corrective maintenance workflows to ensure consistency among all Bavaria MTFs.
• Prepare and present quarterly business reviews to DHA-FE and COR, including KPIs such as uptime percentages, response times, and cost variances.
• Resource & Budget Management
• Generate detailed resource-loading charts; forecast labor, materials, and subcontractor needs 90 days in advance.
• Monitor budget expenditures against baseline; propose and justify reprogramming when variances exceed 5%.
• Negotiate annual service-level agreements (SLAs) with subcontractors to secure volume discounts and performance guarantees.
• Emergency & Continuity Management
• Respond onsite within one hour for emergency or urgent service orders; coordinate with on-call teams and local emergency services.
• Develop and exercise continuity-of-operations procedures for mission-critical systems (e. g., medical gas, HVAC, power) via biannual tabletop and field drills.
• Oversee after-action reviews (AARs) following critical incidents; implement corrective-action plans to prevent recurrence.
• Stakeholder Coordination & Communication
• Chair weekly coordination meetings with COR, FM, DHA-FE, host-nation facility authorities, and subcontractor leads to align scope, schedule, and budget.
• Facilitate monthly stakeholder workshops to review trends in work performance, safety incidents, and quality metrics.
• Act as liaison between local German authorities and DHA representatives for building code inquiries and permit applications.
• Regulatory Compliance & Reporting
• Verify work conforms to TJC, NFPA, UFC, OSHA, EPA, and applicable German DIN standards; coordinate third-party inspections as required.
• Deliver comprehensive monthly reports including earned-value analyses, risk-register updates, corrective-action statuses, and trending analyses.
• Maintain an environmental compliance log; ensure hazardous waste disposal and recycling meet EU REACH and local regulations.
• Mandatory Experience and Certifications
• Minimum 3 years’ experience in business-occupancy medical facility O&M and 5 years’ in commercial building maintenance/renovation supervision.
• Demonstrated ability to lead multi-site maintenance operations under Do D or DHA contracts.
• Proficient in TJC, NFPA, UFC, OSHA, EPA, and German DIN codes and regulations.
• English and German Language Proficiency Level III (read/write/speak).
• Preferred/Desired Certifications
• ASHE Certified Healthcare Facility Manager (CHFM).
• DMLSS-FM System Administrator Certification.
• Lean Six Sigma Green Belt.
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