Solutions Engineer - General Manufacturing - EMEA in München

This role is located in Munich, Germany. the company is a hybrid work environment and we are in the office 3+ days/per week.

About the company the company is the frontline operations platform that helps manufacturers digitize, connect and continuously improve how they run production, with AI at the core of the product. the company was founded out of the MIT Media Lab.

It is headquartered in Boston, has offices in Munich, Tokyo, Tel Aviv, Budapest and Singapore, and has customer sites in more than 45 countries.

In January 2026, the company closed its $120M Series D, at a valuation of $1.3B.

Leading global manufacturers run on the company, including VEKA, DMG Mori, Roche, Astra Zeneca, Richemont, Saint-Gobain Aerospace and Mitsubishi Electric.

We partner with NVIDIA, Pw C, Mc Kinsey, BCG and more than 160 technology partners worldwide. the company is part of the World Economic Forum's Global Innovator community, and our CEO, Dr.

Natan Linder, co-chairs the Forum's Advanced Manufacturing Industry Governors Community.

The opportunity in DACH for the company

DACH is the heart of global manufacturing.

Germany is Europe's largest industrial economy and the birthplace of Industrie 4.0.

Switzerland is a global centre for pharma, life sciences and precision manufacturing.

Austria is a strong base in automotive, machinery, metals and semiconductors.

The region is also home to many of the world's "Hidden Champions", mid-sized companies that lead global niche markets.

Today, these companies face similar pressures: fewer skilled workers, rising quality and compliance demands, and the need to modernize existing plants without stopping production. the company gives their frontline teams an AI-native production system to meet those pressures and accelerate time-to-value.

the company Gmb H is a full operating entity and Munich is the company’s headquarters in Europe.

The team covers sales, solutions engineering, pre-sales engineering, customer success, and R&D.

Local customers trust our product in regulated, high-precision environments.

About You

We are seeking a highly motivated and talented individual to join our delivery team in our Munich office.

• You know the challenges in manufacturing and operations, and you believe in putting the operator in the center
• You can take on and lead projects with complex stakeholder landscapes
• You are comfortable communicating with customer stakeholders from the shop floor to the C-suite
• You’re flexible and can thrive in environments that don’t have defined processes, and you’re excited to help build
• those processes
• You have experience working in a startup environment or at a minimum are ready to take the plunge.

What skills do I need?

• BS Degree: Industrial Engineering, Mechanical Engineering, Engineering Management, Computer Science or arelated field.
• 5+ years of work experience; prior experience in project management and manufacturing or process engineering is -a plus
• Exceptional analytical and problem-solving skills, with a keen eye for detail.
• Basic coding skills and familiarity with SQL and REST API
• Excellent communication and collaboration abilities.
• Proactive, self-starter attitude with a willingness to learn and grow.
• Fluency in English & German is reuired, French - a big plus.
• A strong track record of academic excellence and a passion for continuous improvement.

Key Responsibilities

• Manage and execute enterprise-level customer projects using the company No-Code platform
• Work side by side with customers and partners to develop and implement the company solutions
• Provide ongoing customer technical support and build and maintain relationships
• Contribute to internal process building, improvement, and collaboration
• Collaborate with the engineering and product teams to provide insights and feedback based on customer2
• interactions.
• Working At the company
• Working At the company

We know even great candidates experience imposter syndrome.

Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We’re building a strong, diverse team that values hard work, families, and personal well-being.

Benefits of working with us include

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer.

At the company, we celebrate all.

Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Help us build an inclusive community that will transform frontline operations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note that we may use AI-based tools to support parts of our hiring process.

All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.