Auf einen Blick
- Aufgaben: Betreue und verbessere Appway-Workflows im Client Lifecycle Management.
- Unternehmen: UBP, ein innovatives Unternehmen im Bankensektor mit einem dynamischen Team.
- Vorteile: Attraktives Gehalt, flexible Arbeitszeiten und Weiterbildungsmöglichkeiten.
- Weitere Informationen: Agiles Umfeld mit hervorragenden Karrierechancen und einem serviceorientierten Team.
- Warum dieser Job: Gestalte die Zukunft des Bankings mit modernster Technologie und echten Verbesserungen.
- Qualifikationen: Mindestens 5 Jahre Erfahrung mit Appway/FNZ Studio und fundierte Kenntnisse im Banking.
Das prognostizierte Gehalt liegt zwischen 56250 - 68750 € pro Jahr.
Mission At UBP, you will join the CLM (Client Lifecycle Management) team to operate, stabilize, and enhance Appway workflows (onboarding, KYC reviews, remediations).
The role is primarily focused on Level 2/Level 3 support and run activities (80%), with a development/engineering component (20%) for fixes, minor enhancements, and industrialization.
The mission is to ensure the availability, performance, and compliance of Appway CLM solutions while delivering targeted improvements and securing multi-environment deployments.
Main responsibilities Support set up and maintain dashboards and alerts.
Conduct root cause analyses (RCA) and define/implement preventive and corrective actions.
Manage releases and package promotion (CAB, validations, smoke tests, rollback plans).
Document operating procedures, runbooks, a Known Error Database, and user guides.
Participate in on-call/extended hours as scheduled; ensure incident communications (IT/Business) and reporting.
Optimize stability and performance: housekeeping, capacity management, tuning, error handling, and resilience.
Ensure operational compliance (traceability, auditability, data protection, banking secrecy).
Development contribute to adoption and continuous improvement.
Your Profile Technical Proven mastery of Appway/FNZ Studio in support/run and packaging/deployment contexts.
Application integration: REST/SOAP APIs, JSON/XML.
Observability and SRE: logging, metrics, tracing, alerting; ability to read/interpret Appway logs.
CI/CD and version control (Git, pipelines), multi-environment management.
Knowledge of banking ecosystems is a plus: core banking, screening (sanctions/PEP/adverse media), ECM/archiving, IAM/SSO.
Functional Solid banking background (private banking/wealth management preferred).
Proven experience in CLM/KYC operations: onboarding, periodic reviews, remediations; FATCA/CRS is a plus.
AML/KYC knowledge: risk scoring, due diligence, evidence, and auditability.
Ability to translate business incidents into technical hypotheses and action plans.
Soft Skills Service-oriented mindset, responsiveness, and clear communication with IT and Business.
Rigor, autonomy, prioritization, and composure in incident situations.
Analytical mindset, quality focus, and drive for continuous improvement.
Profile 5+ years with Appway/FNZ Studio, with a strong L2/L3 support component in a banking environment.
Higher education degree in Computer Science or equivalent; Appway/FNZ certifications are a plus.
Agile practice.
Languages: fluent English required; French is an asset.
Others Swiss Residence mandatory Core Competencies : Adherence to the company’s values: Dedication, Conviction, Agility and Responsibility - Compliance with regulations and internal directives #J-18808-Ljbffr
Appway Developer & Support – Client Lifecycle Management (CLM/KYC) Arbeitgeber: Union Bancaire Privée
Als Arbeitgeber im Bereich Wertpapierübertragungen bieten wir Ihnen die Möglichkeit, in einem dynamischen und unterstützenden Umfeld zu arbeiten, das auf Teamarbeit und kontinuierliches Lernen setzt. Unsere Unternehmenskultur fördert die persönliche und berufliche Entwicklung, während wir gleichzeitig ein hohes Maß an Qualität und Kundenservice aufrechterhalten. Mit strategischen Wachstumschancen und einem klaren Fokus auf Risikominderung sind wir bestrebt, unseren Mitarbeitern eine sinnvolle und erfüllende Karriere zu bieten.
