Auf einen Blick
- Aufgaben: Unterstütze Kunden als technischer Ansprechpartner und arbeite an der Verbesserung medizinischer Produkte.
- Unternehmen: Innovatives Unternehmen im Bereich Medizintechnik mit einem engagierten Team.
- Vorteile: Attraktive Vergütung, flexible Arbeitszeiten und Weiterbildungsmöglichkeiten.
- Weitere Informationen: Dynamisches Umfeld mit hervorragenden Entwicklungschancen.
- Warum dieser Job: Gestalte die Zukunft der Medizintechnik und arbeite an spannenden Projekten.
- Qualifikationen: Studium in Naturwissenschaften/Ingenieurwesen oder vergleichbare Erfahrung in der Medizintechnik.
As (Inhouse) Service Engineer Post-Market-Surveillance & Operations (m/f/d) for our BAYOOMED team, you will support our customers as a technical contact person and assist in service support and the operation of our hardware and software-based medical products. Your area of activity includes a varied spectrum of customer contact, troubleshooting, participation in quality assurance and the maintenance of technical documentation. You will also support our Operations Managers in the following areas.
- Collection and evaluation of relevant information as part of post-market surveillance
- Checking product databases and cybersecurity exploits
- Creation and maintenance of documents and reports (e.g. PMS plan, PSUR, trends)
- Root cause analysis, corrective and preventive measures
Equipped with a workstation full of smartphones, tablets, laptops, Macs and the latest medical hardware, you will work closely with our development team on continuous product improvement, drawing on your practical experience.
Your profile
- Completed studies in natural sciences/engineering or related fields (computer science, medical technology, etc.) comparable training or equivalent experience in computer science/medical technology
- Proven relevant, extensive experience with a wide range of medical devices or software
- Professional experience in service support
- Distinct customer orientation
- Knowledge of operating systems (Windows, Android, iOS), cloud providers and apps is an advantage
- Experience in working with ticket systems
- Proactive, independent and solution-oriented way of working
- Very good written and spoken German and English skills
- Enjoy working with smartphones, tablets and hardware in general
- Knowledge of international laws, regulations, directives and standards in the medical device environment (e.g. ISO 13485, MDR) an advantage
In addition to your technical and professional know-how, you are characterized by your social skills. You are reliable, committed and flexible. You are able to actively listen and analyze customer requirements in a well-founded manner and have a high degree of independence as well as a strong ability to work in a team. Above all, you are a thinker.
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Consultant Post-Market Surveillance & Operations (m/f/d) Arbeitgeber: bayoonet Aktiengesellschaft
UID ist ein hervorragender Arbeitgeber, der dir als Praktikant/Werkstudent im UX Design die Möglichkeit bietet, in einem inspirierenden und kollaborativen Umfeld zu lernen und zu wachsen. Mit einer positiven Fehlerkultur, flexiblen Arbeitsmodellen und einem starken Fokus auf Mitarbeiterentwicklung unterstützt UID dich dabei, deine Fähigkeiten in einem der führenden Unternehmen für User Experience zu entfalten. Zudem profitierst du von modernen Arbeitsplätzen, einem wachsenden Urlaubskontingent und der Möglichkeit, aktiv an spannenden Projekten mitzuarbeiten.
Kontaktdaten:
bayoonet Aktiengesellschaft Recruiting-Team
