Account Executive, Client Services, DACH in Berlin

Influencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands.

By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact.

Who are we?

Founded in 2015 by You Tuber-turned-entrepreneur Caspar Lee and entrepreneur Ben Jeffries, Influencer is the world’s largest independent creator marketing agency - powered by a unique ecosystem of proprietary technology, platform partnerships, and longstanding talent relationships.

As an Official Global Marketing Partner of Tik Tok, You Tube, Pinterest, Snap, Meta, and Twitch, Influencer delivers bespoke, enterprise-level solutions powered by Waves, its AI-driven operating system.

From concept to conversion, the agency blends human instinct with platform intelligence to drive measurable outcomes across the full funnel - from brand perception to performance and sales.

With 200+ team members speaking 30 languages across North America, Europe, and the Middle East, Influencer has delivered 6,000+ campaigns for leading brands including Spotify, Shark Ninja, Google, Nike, Disney, and Coca-Cola.

• Job title
• Account Executive, Client Services, DACH
• Reporting of the role
• This role reports to a Senior Account Director, Client Services
• Overview of the job

In this exciting role you will be working directly with some of our most high profile clients and social platforms.

You will work collaboratively with teams across London and Berlin, and report into the Senior Account Director, while being responsible for successfully sourcing and building relationships with multiple influencers across a range of verticals.

• 3 best things about the job
• Be part of one of the fastest-growing Global influencer marketing agencies
• The chance to learn from and knowledge share with the global teams
• Joining the business at a time of growth and expansion in the EMEA region

Measures of success - in the first few months, you will have

• Met the team: Spent 1:1 with your line manager and other team members to build rapport and understand how your role fits into the overall structure.
• Familiarised yourself with key processes: Particular reference to our master docs, reporting, and creator selection processes.
• Learned our key systems: Reference to Slack, G-drive tools, IQ, and Waves.
• Established creator comms understanding: Identify creators, contact/negotiate with them, and onboard them to Waves.
• Creator management: Draft contracts using our internal processes and platforms, work on creator briefs, deliver creator lists including outsource reach out negotiations and management of creators, share creator guidelines across campaigns.
• Initiated minimal client interaction: Answer client questions when on-ground and support client comms on calls and via email with help from the manager.

Roles & responsibilities

• Support with the day-to-day management of creator and branded content campaigns, with a focus on key social platforms.
• Reviewing creator content to ensure it meets campaign briefing requirements and expectations.
• Expert knowledge of the creator community.
• Responsible for building and nurturing relationships with creators, and managing comms with creators and talent management agencies.
• Support the campaigns team with strategic creator research, vetting, sourcing and outreach ensuring relevancy and diversity.
• Oversee and manage campaigns via our platform, Waves, including brief & content uploads and creator payments.
• Ensuring all campaigns are set up correctly across platforms including Tik Tok Creator Marketplace, Tik Tok Creative Exchange and Monday. com.
• Supporting Account Managers and Senior Account Managers with daily campaign statuses and updates.
• Work on end-of-campaign reports alongside Account Managers and Senior Account Managers to ensure we exceed client expectations.
• Support with partner events and workshop initiatives.

What you will need

• You must speak German and English fluently
• Passion for creators and very familiar with platforms such as Tik Tok, Instagram & Snap
• Experience being organised and meticulous about meeting deadlines with excellent attention to detail
• High energy and ability to multitask, with a real ability to quickly prioritise across several projects
• A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others
• Able to build strong rapport and relationships both internally and externally
• The ability to remain calm under pressure
• Not afraid to roll the sleeves up and get involved with day-to-day tasks when required
• Strong negotiation, presentation, and communication skills

A few of our core benefits

• Private Healthcare & Pension - Full medical coverage and pension scheme
• 23 Days Annual Leave - Plus 10 public holidays, end-of-year closure, and your birthday off
• Hybrid & Flexible Working - Work from home 2 days/week with flexible hours (core hours 10am-4pm), plus work from anywhere up to 4 weeks per year
• Enhanced Parental Leave - 12 weeks full pay for Maternity Leave and 4 weeks full pay for Paternity Leave
• Learning & Development - Dedicated resources for career growth plus Employee Assistance Programme for wellbeing support

For more information on our benefits, perks and what makes us unique, please visit our website here

At Influencer, we’re committed to cultivating an environment that promotes diversity, equity and inclusion.

We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated.

We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture.

All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.