JLCPCB is a globally leading one-stop rapid electronics and mechatronics component manufacturer specializing in EDA software, PCB manufacturing, PCB assembly, 3D printing, and CNC machining. As a top semiconductor hardware company in China, we employ over 10,000+ staff and serve customers across 180+ countries worldwide. This year, our revenue will exceed $1.1 billion.
Job Responsibilities
1. Manage the entire process of pre-sales consultations, product sales, and after-sales service, with a focus on providing in-depth service and responding quickly and proactively;
2. Develop product sales strategies and formulate and execute sales plans in line with the department’s monthly and annual sales targets; take responsibility for the sales performance and growth metrics of the assigned client base;
3. Actively promote the company’s full product line and value-added services, thoroughly identify potential order needs among clients, and increase the client’s order share with the company;
4. Gather diverse needs from key clients and track market trends, coordinate internal resources to drive product and service optimization and upgrades, and provide support for the company’s product R&D decision-making while enhancing the customer experience;
5. Complete other tasks assigned by superiors.
Qualifications Requirements
- Associate degree or higher, with 1–3 years of experience in sales follow-up or related roles; outstanding recent graduates are also encouraged to apply;
- German language proficiency at the B2 level or higher.Possess strong communication and coordination skills, capable of clearly managing the entire communication process—from pre-sales consultations to post-sales follow-up—while seamlessly coordinating internal resources to resolve issues and ensure smooth business operations;
- Demonstrate excellent communication, coordination, and problem-solving skills, along with a strong sense of responsibility and teamwork.
- Sense of Responsibility and Customer Service Mindset: Possess a strong sense of responsibility and prioritize maintaining client relationships; enhance customer satisfaction and loyalty through proactive, in-depth service to maximize customer value.
- Strong Execution and Goal-Orientation: Able to develop and implement sales plans centered on sales targets; take ownership of performance metrics; efficiently complete core tasks such as client follow-ups and order generation; and promptly respond to tasks assigned by superiors.
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