Your tasks
In this role, you will support the development, continuous improvement, and successful operation of a digital certification platform (ISCC HUB) that enables System Users and Certification Bodies to manage, exchange, and maintain registration- and certification-related data. The role focuses on translating business requirements, user needs, and operational feedback into structured product improvements that enhance usability, data quality, process efficiency, and customer satisfaction.
If you are passionate about sustainability and would like to join a highly motivated and diverse teams making a real difference, we look forward to your application!
Your main duties will be:
Product Development & Continuous Improvement
- Identify, assess, and structure opportunities to improve platform functionality, user experience, and data management processes.
- Collaborate with the Product Owner to refine requirements, define acceptance criteria, and prepare features for implementation.
- Support product roadmap planning by providing insights into user needs, business value, technical dependencies, and operational priorities.
- Coordinate testing, user acceptance activities, and validation of new or improved functionalities.
Stakeholder & Requirements Management
- Act as a key contact for internal stakeholders regarding defined product topics and improvement initiatives.
- Collect and consolidate requirements from customers, third parties, certification stakeholders, and internal departments.
- Facilitate discussions to clarify business processes, user expectations, and functional requirements.
- Evaluate competing stakeholder requests and support transparent prioritisation.
User Experience & Customer Value
- Develop an understanding of the needs and workflows of different user groups, including customers, third parties, and internal users.
- Identify pain points in data submission, validation, maintenance, access, and reporting processes.
- Collaborate with the Communication & Support Manager to analyse user feedback, recurring support issues, and training needs.
- Synthesise requests into structured, actionable technical specifications and Jira tickets for the Product Owner & development team.
Product Operations & Release Coordination
- Coordinate with the Product Owner on feature readiness, release planning, and implementation dependencies.
- Support the preparation of release information, functional documentation, and internal knowledge materials.
- Collaborate with the Communication & Support Manager to ensure that users are informed and prepared for platform changes.
- Help assess product-related incidents and recurring operational issues to identify sustainable improvements.
Data Management & Documentation
- Develop and maintain internal documentation of registration and certification workflows and the associated data requirements.
- Develop and maintain documentation of processes and requirements for developers.
- Consider data protection, confidentiality, user permissions, and data governance requirements when defining product improvements.
- Work with external developers to review technical specifications, system designs, and data flows to ensure proposed technical solutions align with product requirements and long-term scalability.
Your profile
- A university degree in business administration, information systems, technology, or a related field, or equivalent practical experience.
- Approximately 3–5 years of relevant professional experience in product management, business analysis, digital project coordination, or a comparable role.
- Experience working with customer facing digital platforms, software products, or data management solutions.
- Practical experience collaborating with cross-functional teams and internal or external stakeholders.
- Experience with requirements management, process optimisation, and product improvement initiatives.
- Experience in certification, compliance, sustainability, or regulated business environments is an advantage.
- Excellent English language skills (C1, written and spoken)
Methodological & Personal Skills
- Solid understanding of product management principles and the digital product lifecycle.
- Ability to gather, structure, document, and prioritise business and user requirements.
- Experience working with product backlogs, user stories, and acceptance criteria, ideally with a customer management tool.
- Familiarity with agile product development methodologies.
- Interest in certification, compliance, traceability, and audit-related processes.
- Familiarity with product management and collaboration tools such as Jira, Confluence, or comparable solutions.
- Confidence in facilitating meetings, gathering feedback, and presenting recommendations and ability to work with diverse stakeholders developers, product owner and internal business teams).
Why us?
To help you build your future and thrive with us, we offer:
Great Team Environment
- Various team events throughout the year (Celebrating Diversity, Summer Team Event, Christmas Party)
- Close collaboration with our sister companies Meo Carbon Solutions GmbH, GRAS Global Risk Assessment Services, 4C Services, ClimatePal, and TYC
- The opportunity to work independently and shape processes
Individual learning and development plan
- Professional onboarding to help you have an ideal start with us
- Frequent feedback sessions to ensure a high quality of communication and mutual reflection
- Many free language classes
- Access to several trainings as well as specific technical courses
- We promote from within!
Work-Life Balance
- Hybrid set-up
- 4 weeks remote work at a place of choice (after probation)
- Flexible working hours and trust based working time
- 30 vacation days and 3 additional vacation days (Christmas Eve, New Year’s Eve, Carnival Monday)
- Sabbatical options
Financial benefits
- A generous pension scheme (bAV) in line with our sustainability values
- JobTicket/Deutschlandticket
- Annual bonus scheme based on performance
Wellness Programs
- Subsidized Urban Sports Club
- Health weeks promoting healthy habits in personal and professional life
Ready to join our team?
We are looking forward to your application and hope to welcome you in our team soon!
We are a company with equal opportunities for everyone and encourage applications from all suitably qualified candidates regardless of age, race, gender or any other criteria that is not a professional qualification for an open position.
About us
Our close-knit team of dedicated, supportive, and highly motivated professionals at ISCC come from a variety of backgrounds, which contributes to the diverse and dynamic work environment. We all work together with a shared enthusiasm for sustainability and a common objective. We look forward to having you join our team at the ISCC headquarters in Cologne if you think we are a good fit for you.
Product Manager - ISCC HUB in Köln Arbeitgeber: Iscc System
ISCC – International Sustainability and Carbon Certification ist ein hervorragender Arbeitgeber, der ein internationales und diverses Team von leidenschaftlichen Experten vereint, die sich für eine nachhaltige Zukunft einsetzen. Mit einem starken Fokus auf Mitarbeiterentwicklung, flexiblen Arbeitszeiten und einer positiven Work-Life-Balance bietet ISCC in Köln nicht nur ein inspirierendes Arbeitsumfeld, sondern auch zahlreiche Weiterbildungsmöglichkeiten und regelmäßige Teamevents, die den Zusammenhalt fördern. Hier haben Sie die Chance, eigenverantwortlich zu arbeiten und aktiv zur Verbesserung von Prozessen beizutragen, während Sie Teil einer Organisation sind, die sich für den Klimaschutz und nachhaltige Lieferketten engagiert.
